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(1) On or about January 18, 2022, WestJet did not provide the prescribed compensation requested by passenger (SVMEME) or an explanation as to why compensation is not payable, within 30 days after the day on which it received the request, thereby contravening subsection 19(4) of the Air Passenger...
Enforcement Actions | 2022-10-31
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Report No: LTR-FRL-2022-0029
Date: March 31, 2022
Author(s): Shelley Roberts & Caidence Paleske
Aerospace
Executive Summary
Beginning in 2021, in collaboration with the National Research Council of Canada (NRC), the Canadian Transportation Agency (CTA)...
Publication | 2022-10-25
Section 1: Institutional GBA Plus Capacity
The Agency continued fostering and maintaining a healthy, respectful workplace where every individual is treated with courtesy and dignity, harassment and discrimination are not tolerated, and different needs are accommodated. These core values are...
Web page | 2022-10-25
UN Sustainable Development Goals (SDGs)
Goal 12. Ensure sustainable consumption and production patterns
2021‒22 Planned initiatives
The CTA will continue to take action to embed environmental considerations into public procurement, in accordance with the federal Policy on Green Procurement....
Web page | 2022-10-25
(A) On or about July 20, 2022, at Montreal-Trudeau International Airport (CYUL), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC8011, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-10-20
(A) On or about January 6, 2022, Air Transat A.T. Inc. failed to provide the reason for the cancellation of the flight TS681 scheduled on January 25, 2022, thereby contravening paragraph 13(1)a) of the Air Passenger Protection Regulations.
Enforcement Actions | 2022-10-06