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(A) On or about March 19, 2023, at Vancouver International Airport (CYVR), Air Canada failed to provide the passengers, by means of an audible announcement, the reason for the delay for flight number AC306, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations.
Enforcement Actions | 2023-05-05
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Introduction
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The Canadian...
Web page | 2023-05-05
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Transporting your mobility aid
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Your carrier is required to transport your mobility aid except in the following circumstances...
Web page | 2023-05-05
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Confirmation of training
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Web page | 2023-05-05
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Assistance while travelling
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Services available from service providers
You can arrange to receive help throughout your journey, including:...
Web page | 2023-05-05
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Introduction
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Continue to the next video: Accessible transportation mandate
This resource tool provides information on how to file a complaint regarding an undue barrier experienced by a person with a...
Publication | 2023-05-05