Agency site
A compilation of reports, studies, initiatives and presentations related to accessible transportation.
Reports
Carriage of Emotional Support Animals On Board Transportation Equipment: Expert Report Commissioned New
Mobility Aids and Air Travel Final Report
Studies
Safe Securement and...
Web page | 2022-07-06
Read the pdf (453 KB)
Related content
Summary of the evidence received by the Agency on Emotional Support Animals in 2019
Contract No. D410022001
Prepared for: The Canadian Transportation Agency
By: Dr. Colleen Wilson, Diplomate, ACVB
Specialist in Animal...
Publication | 2022-07-06
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Introduction
The COVID-19 pandemic and subsequent collapse of global air...
Web page | 2022-06-22
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Related content
News release: New refund regulations...
Web page | 2022-06-22
June 22, 2022 – Gatineau, Quebec – The Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today announced that the Regulations Amending the Air Passenger Protection Regulations, which provide additional refund requirements, are published in Part II of the Canada Gazette. They...
News | 2022-06-22
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2022-06-22
Read the pdf (2.25 MB)
Watch the ASL videos
National Research Council Canada
Flight Research Laboratory
Report No.: LTR-FRL-2021-0030
Date: January 11, 2022
Authors: Caidence Paleske, Shelley Kelsey and Alexia Ziccardi (Carleton University)
Classification: Unclassified...
Publication | 2022-06-15
June 1, 2022 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (Agency) issued today its final determination and found that Flair is Canadian.
The Canada Transportation Act (CTA) requires that air carriers holding certain licences issued by the Agency be Canadian...
News | 2022-06-01
Outcomes
In alignment with the National Transportation Policy, the CTA contributes to achieve:
An accessible, competitive, economic and efficient national transportation system that serves the needs of participants and communities, and in which people trust.
Vision
A modern high-...
Web page | 2022-05-29
Amount of compensation the Agency can award for accessibility-related complaints
Since January 1st 2022, the maximum compensation for accessibility-related complaints has increased to $20,536.81.
In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award...
Web page | 2022-05-20
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