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Speech from CTA Chair and CEO, Scott Streiner, at the IATA Global Accessibility Symposium 2019, in Dubai, United Arab Emirates on November 6, 2019
  No Person Left Behind: Working Together to Advance the Accessibility of Air Travel Check against delivery I'd like to thank IATA for inviting me to speak today, and congratulate the organization and each of you for organizing and participating in an international conference focused...
Speeches | 2019-12-02
Interpretive Decision – Accessibility-related Applications
Decision No. 33-AT-A-2019 INTERPRETIVE Decision – Applications made pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA). On June 21, 2019 the CTA issued an interpretive decision (33-AT-A-2019) to inform passengers, transportation service providers,...
Web page | 2020-06-22
New Accessible Transportation for Persons with Disabilities Regulations now in force
June 25, 2020 – Gatineau, QC – Canadian Transportation Agency Starting today, persons with disabilities have new protections under the Canadian Transportation Agency’s (CTA) Accessible Transportation for Persons with Disabilities Regulations (ATPDR). The ATPDR require transportation service...
News | 2020-06-25
Accessible travel in the context of COVID-19
Watch the ASL videos Purpose ASL version of Purpose This is an American Sign Language (ASL) video with no audio Continue to the next video: Transportation service providers   The CTA's vision is to make Canada's national transportation system the most...
Web page | 2020-09-08
Take Charge of Your Travel: A Guide for Travellers with Disabilities
Read the pdf (694 KB) Watch the American Sign Language (ASL) videos Introduction ASL version of Introduction This is an American Sign Language (ASL) video with no audio Continue to the next video: How to use this guide   Preparing to travel? This...
Publication | 2020-10-09
Notice of Virtual Oral Hearing: Application by Lui Greco against Air Canada
In the matter of Application by Lui Greco against Air Canada Case No. 17-05263 The Canadian Transportation Agency (Agency) will hold a virtual oral hearing from Wednesday, January 27 to Friday, January 29, 2021, from 9:00 a.m. to 5:00 p.m. (EST). The purpose of the oral hearing is to allow the...
News | 2020-11-24
CTA Launches Consultation on Accessible Transportation Guidelines for Medium and Small Transportation Service Providers
December 3, 2020 – Gatineau, QC – Canadian Transportation Agency On this International Day of Persons with Disabilities, the Canadian Transportation Agency (CTA) is launching a consultation to support the development of new accessible transportation guidelines for medium and small Transportation...
News | 2020-12-03
Discussion paper: Accessible Transportation Guidelines for Medium and Small Transportation Service Providers
Alternate format available PDF 1. Introduction The Canadian Transportation Agency (CTA) is developing new accessible transportation guidelines for medium and small transportation service providers (TSPs). These guidelines will set out what is expected of TSPs in meeting their...
Web page | 2020-12-02
Reservation checklist for persons with disabilities: A step-by-step guide for planning your travel
This checklist is for your personal use. It will help you identify your travel needs and can be used as a helpful summary when communicating with your travel agent or travel carrier. Remember: Advise carrier of the nature of your disability; Obtain written confirmation of services to be...
Web page | 2020-12-03
Temporary exemption requests from transportation service providers and submitted comments
Disclaimers Third-party information liability disclaimer Some of the information on this web page has been provided by external sources. The Agency is not responsible for the accuracy, reliability or currency of the information supplied by external sources. Content prosided by external...
Web page | 2021-01-18

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