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In 2019–20, the CTA worked with government partners at the Canadian mission to the International Civil Aviation Organization (ICAO) during both the ICAO General Assembly and sessions of the Facilitation Panel (FALP) to raise the profile of accessibility in air travel.
The CTA led efforts to...
Web page | 2020-08-26
The CTA created an International Working Group (IWG) to develop recommendations for future action related to issues around the safe storage and transportation of wheelchairs and other mobility aids and hosted an international forum in June 2018. IWG members included airlines and their trade...
Web page | 2020-08-26
Accessible transportation is an essential part of modern life and important for all Canadians. About one in five of Canadians has a disability, and this proportion is growing as the average age of the population rises.
Air travel is global – but from one country to another, there are different...
Web page | 2020-08-26
The International Air Transport Association (IATA), the National Airlines Council of Canada (NACC), Air Canada and Sunwing Airlines (Sunwing) have asked the Canadian Transportation Agency (Agency) to temporarily adjust certain compensation and rebooking requirements under the Air Passenger...
Web page | 2020-12-11
December 11, 2020 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) today launched a consultation to hear from members of the public, consumer groups and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations...
News | 2020-12-11
On December 11, 2020, the Canadian Transportation Agency (CTA) launched a consultation to hear from members of the public, consumer advocates and other interested stakeholders on requests by airlines for temporary adjustments to certain obligations under the Air Passenger Protection Regulations (...
Consultation | 2020-12-11
Q1- Why is the CTA holding this consultation?
The COVID-19 pandemic – and the global collapse of air travel that resulted in mass flight cancellations – have highlighted a gap in Canada's air passenger protection framework.
The Canadian Transportation Agency (CTA) now has the authority, through a...
Web page | 2020-12-21
Results of a periodic carrier inspection on January 29, 2019, by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that I.M.P. Group Limited, Execaire, a Division of I.M.P. Group Limited (Execaire) failed to provide public disclosure notification to passengers...
Enforcement Actions | 2020-04-09
Results of an inspection conducted by a designated enforcement officer of the Canadian Transportation Agency (Agency) indicate that Air Transat A.T. Inc carrying on business as Air Transat was, on or about February 20, 2019, in contravention of subsection 67(2) of the Canada Transportation Act in...
Enforcement Actions | 2020-04-09
(A) On or about July 29 2019, JustFly Inc. advertised the price of an air service without including in the advertisement the total price that must be paid to the advertiser to obtain the air service in the booking system found on the web site flighthub.com, thereby contravening paragraph 28(1)(a)...
Enforcement Actions | 2020-01-27