Agency site

Displaying 21-30 of 621 items.
Notice to industry: Reminder to air carriers to file tariff amendments by February 15, 2015
The Canadian transportation Agency's interline baggage rules approach for air carriers was clearly specified in Decision 144-A-2014 and Order No. 2014-A-158. To summarize, these rules are effective for tickets issued on or after April 1, 2015, when participating in an interline itinerary issued on...
Web page | 2015-01-09
New filing approach for international scheduled services air cargo tariffs
The Canadian Transportation Agency has implemented a new approach for the filing of international scheduled services cargo tariffs for air carriers offering services to or from Canada. The Airline Tariff Publishing Company (ATPCO) has informed the Agency and its clients that it no longer acts as...
Publication | 2015-10-05
Aircraft Accessibility for Persons with Disabilities: Code of Practice for Fixed-Wing Aircraft with 30 or More Passenger Seats
Purpose of the Code of Practice This Code of Practice (Code) contains accessibility standards developed to enhance the level of accessibility for persons with disabilities when travelling by air, and sets out what the Canadian Transportation Agency expects of aircraft operators. In addition to...
Publication | 2016-03-17
Accessibility Guidelines for Small Aircraft - Services for persons with disabilities on aircraft with 29 and fewer passenger seats
1. Purpose of these Guidelines These Guidelines, developed in cooperation with representatives of the industry, consumers and other government departments, are meant to assist carriers to better serve the needs of persons with disabilities travelling on aircraft with 29 and fewer passenger seats (...
Publication | 2005-01-03
Air transportation regulations
Air transportation regulations now finalized The CTA consulted with industry stakeholders, experts and interested members of the public from December 2016 to October 2017, to update and clarify its regulations, guidelines and tools for air transportation so that they reflect how industry is...
Consultation | 2016-12-15
New or increased charges by NAV Canada
Aircraft operators can appeal new or increased charges by NAV Canada, as outlined in the Civil Air Navigation Services Commercialization Act. You may only appeal if NAV Canada has not followed: the correct principles for new or revised charges; the requirements for giving notice or for...
Web page | 2015-10-20
Complaints about fares and rates on domestic routes with little or no competition
What is a route with little or no competition? Any route within Canada served by a single carrier and its affiliates. In addition, the Agency may determine that a route with two carriers has limited competition because the second carrier does not provide a reasonable alternative. What is an air...
Web page | 2015-10-20
Failure to give notice when discontinuing or reducing a domestic air service to a community
When does a carrier need to give notice? A carrier must notify the community if it proposes to: discontinue a service, resulting in only one or no carriers serving a point; reduce the frequency of a service to less than one flight per week, resulting in only one or no carriers providing...
Web page | 2015-10-20
Provincial and territorial government authorities (dealing with consumer matters including travel)
Newfoundland and Labrador Consumer Affairs Officer Department of Government Services and Lands P.O. Box 8700 2nd Floor, West Block St. John's NL A1B 4J6 Tel.: 709-729-2600 Fax: 709-729-3205 Web site: www.gov.nl.ca/gs Prince Edward Island Department of Consumer...
Web page | 2023-03-27
Increased rights and remedies for passengers travelling with Air Canada, WestJet and Air Transat
In 2012, the Agency issued five decisions that increased the rights and remedies of travellers when flights are overbooked, cancelled, delayed or rerouted. In these decisions, the Agency ordered changes to the airlines' tariffs to ensure they are reasonable.   A tariff is the contract between an...
Web page | 2017-07-14

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