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Displaying 251-260 of 274 items.
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted. Read more about the mediation process in the new air travel...
Publication | 2025-05-06
What is Mediation?
Introduction The Canadian Transportation Agency's mandate includes the authority to resolve various transportation disputes and complaints within its jurisdiction through mediation. Mediation can be used to facilitate dispute resolution by providing parties with an effective alternative to the...
Publication | 2025-05-06
Client Satisfaction Research - Final Report 2011-2012
I hereby certify as Senior Officer of Ipsos Reid that the deliverables fully comply with the Government of Canada political neutrality requirements outlined in the Communications Policy of the Government of Canada and Procedures for Planning and Contracting Public Opinion Research.  Specifically,...
Publication | 2012-09-12
CTA announces Volume-Related Composite Price Indices for Crop Year 2026–2027 for CN and CPKC
April 30, 2026 – Gatineau, QC – Canadian Transportation Agency The Canadian Transportation Agency (CTA) has announced its determination of the Volume-Related Composite Price Index (VRCPI) for the Canadian National Railway Company (CN) at 1.9864 and the Canadian Pacific Kansas City (CPKC) Railway...
News | 2026-04-30
List of arbitrators for arbitration pursuant to sections 36.2, 169.42 and 169(1) of the Canada Transportation Act
List of Arbitrators call out The Canadian Transportation Agency is expanding its List of Arbitrators (List). As required by subsections 169(1) and 169.42(1) of the Canada Transportation Act, we periodically consult on the List’s composition and make revisions. With the help of the ADR...
Web page | 2024-10-07
National AccessAbility Week – Message from the Chair
May 29, 2026 – Gatineau, QC – Canadian Transportation Agency As the Canadian Transportation Agency (CTA) marks National AccessAbility Week, I am proud to reflect on the progress we have made together and on the work that continues to guide us toward a barrier-free national transportation system....
News | 2026-05-29
Chair and CEO
France Pégeot Chair and CEO France Pégeot was appointed Chair and CEO of the Canadian Transportation Agency (CTA) on June 1, 2021. Highly committed to public service for over 35 years, and an agent of change within the organizations where she works, she has diversified management...
Web page | 2024-11-19
Notice to Industry - Determination A-2026-31
Determination A-2026-31 (Determination) issued in respect to exemptions sought from certain requirements of the Canada Transportation Act (CTA) and the Air Transportation Regulations (ATR) for air carriers to set out, publish and file their tolls (fares, rates and charges). On February 25, 2026,...
News | 2026-06-03
Members
Fred Gaspar Vice-Chair Fred Gaspar was appointed Vice-Chair of the Canadian Transportation Agency (CTA) in June 2026. Fred joins the CTA from NAV CANADA where he served as Vice President and Chief Stakeholder Relations and Communications Officer. Prior to that role, Fred was...
Web page | 2026-06-02
Reporting obligations under the Fighting Against Forced Labour and Child Labour in Supply Chains Act 2025-2026
Read the pdf (222 KB) Part 1 : Identifying Information Canadian Transportation Agency April 1, 2025 – March 31st, 2026. This is an original report. This report is not produced by a federal Crown corporation or a subsidiary of a federal Crown corporation. Part 2 : Report Contents 2.1...
Publication | 2026-06-09

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