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Displaying 91-100 of 533 items.
WestJet
(A) On or about July 17, 2023, at Calgary International Airport (CYYC), WestJet failed to provide the passengers, by means of audible announcements, the reason for the delay for flight number WS3008, thereby contravening subsection 13(4) of the Air Passenger Protection Regulations (APPR).
Enforcement Actions | 2023-07-17
1263343 Alberta Inc. (Lynx Air)
(1) On or about May 15, 2023, 1263343 Alberta Inc. failed to make available, in simple, clear and concise language, on a digital platform that it uses to sell tickets (www.flylynx.com), its terms and conditions referred to in paragraphs 5(1)(a) and 5(1)(c) of the Air Passenger Protection...
Enforcement Actions | 2023-07-12
The Canadian Transportation Agency launches consultations to strengthen air passenger protection
Related content Consultation on proposed changes Consultation Paper Backgrounder Air Passenger Protection Regulations Budget Implementation Act, 2023 July 11, 2023 – Gatineau, QC – Canadian Transportation Agency Today, the Canadian Transportation...
News | 2023-07-11
Consultation Paper: Proposed changes to clarify, simplify and strengthen the Air Passenger Protection Regulations
Read the pdf (533 KB) Table of contents Introduction Overview Proposed regulatory changes Your feedback and how to submit it How the CTA uses your views Annex A: Rebooking and refunds in APPR 2019 Related content...
Publication | 2023-07-11
Media Advisory - Canadian Transportation Agency to hold technical briefing on next steps to strengthen air passenger protection
Gatineau – July 10, 2023 Tom Oommen, Director General, Analysis and Outreach Branch and spokesperson of the Canadian Transportation Agency (CTA) will be holding a virtual technical briefing on the CTA's next steps in the area of air passenger protection and how the CTA plans to strengthen the Air...
News | 2023-07-10
Air Canada
(1) On or about June 29, 2022, Air Canada failed to provide passenger (48TBKE), affected by the delay of flight AC94 scheduled to depart on June 29, 2022, the reason for the delay using the available communication method for which she had indicated a preference, including a method that is...
Enforcement Actions | 2023-06-29
Golden West Airlines, LCC
(1) On or about June 29, 2023, Golden West Airlines, LLC operated an air service using a Gulfstream type aircraft bearing registration N186CW from San Francisco, California, United States (KSFO) and Vancouver, British Columbia, Canada (CYVR) without holding a licence issued under Part II of the...
Enforcement Actions | 2023-06-29
Air Canada
(A) On or about February 25, 2023, at Montréal-Trudeau International Airport (CYUL), Air Canada failed to provide the passengers, by means of the audible announcement made at 10:23, the reason for the delay for flight number AC944, thereby contravening subsection 13(4) of the Air Passenger...
Enforcement Actions | 2023-06-28
Canadian Transportation Agency issues final decision about travelling with emotional support animals
June 23, 2023 – Gatineau, QC – Canadian Transportation Agency Related content Background on the decision related to traveling with emotional support animals Final Decision no. 105-at-c-a-2023 Preliminary Decision no. LET-at-55-2022 Accessible Transportation for...
News | 2023-06-23
Porter Airlines Inc.
(A) On or about December 16, 2022, Porter Airlines Inc. on its website (www.flyporter.com) sold, caused to be sold or publicly offered for sale in Canada an air service using large aircraft without holding a licence issued under Part II of the Canada Transportation Act in respect of that service ,...
Enforcement Actions | 2023-06-22

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