Agency site
Displaying 21-30 of 96 items.
Airport congestion and flight issues
What passengers need to know about delays, cancellations and missing baggage
Read the pdf (619 KB)
Air Passenger Protection
Know your rights
How to file a complaint
1. Purpose
Clear and timely communication...
Publication | 2021-11-17
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Airport congestion and flight issues
What passengers need to know about...
Publication | 2021-11-17
(A) On or about April 19, 2021, Cottage Air Inc. sold, caused to be sold or publicly offered for sale in Canada an air service without holding a licence issued under Part II of the Canada Transportation Act thereby contravening section 59 of the Canada Transportation Act.
Enforcement Actions | 2021-10-26
Read the pdf (735 KB)
Effective November 1st, 2021
Note
The rates in the schedules of this guide are based on information submitted by Canadian National Railway Company (CN) and Canadian Pacific Railway Company (CP) in 2019, which the Agency has indexed for 2021.
Introduction
The...
Publication | 2021-10-21
In the matter of
Application by Lui Greco against Air Canada
Case No. 17-05263
The Canadian Transportation Agency (Agency) held a virtual oral hearing Wednesday, September 1, to Friday, September 3, 2021, from 9:00 a.m. to 5:00 p.m. (EST).
In order to hear further evidence from the parties,...
News | 2021-10-13
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2021-10-01
Agency overview
Organizational structure and branch overview
Corporate reports
Industry trends...
Web page | 2021-09-27
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Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
information
The Agency's history
The Canadian Transportation Agency had its origins over 100 years ago in an atmosphere of intense commercial competition. It...
Web page | 2021-09-27
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Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
information
Organizational overview (placemat)
Effective March 30, 2021
Chair's Office – overview
Mandate (Chair's Office):
The roles of the Chair and...
Web page | 2021-09-27
Main
Menu Agency
Overview Organizational structure
and branch overview Corporate
reports Industry
trends Other relevant
information
Air trends - Canadian Air Industry - COVID-19 impact analysis
Introduction
Economics Division, ARAD, AOB
Canadian Transportation Agency...
Web page | 2021-09-27