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September 27, 2024 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $48,000 against Royal Dutch Airlines (KLM) for 30 violations of the Air Passenger Protection Regulations (APPR) regarding its...
News | 2024-09-27
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Message from the Chair and CEO:
A transformational change to better serve Canadians
The last fiscal year (2023-2024) was a period of transformation and renewal at the Canadian Transportation Agency (Agency).
Over the past several years the Agency has...
Publication | 2024-11-05
A Designated Enforcement Officer who believes that a regulated entity has committed a violation of the Canada Transportation Act or regulations, or when a regulated entity has not complied with a CTA Order, may issue a Notice of Violation.
Enforcement officers monitor compliance with the following...
Web page | 2024-09-06
On this page
An efficient transportation system for Canada
Air
Rail
Marine
Consumer protection for air travellers
New complaints and backlog of complaints at year end
Complaints processed
Number of complaints per 100 flights
Number of complaints...
Web page | 2024-07-29
Date: Tuesday, Feb. 27th, 2024 Meeting Details
Time: 11:00 a.m. to 1:00 p.m. (EST)
Location: Room 025-B, West Block
Table of contents
Introduction
Opening Remarks
Questions and Answers
Questions and Answers - Accessible...
Web page | 2024-06-11
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Table of contents
On this page
CTA International strategy
Resolution of mobility aid issues
PWDs remaining in their wheelchair during a flight
Folding...
Web page | 2024-06-11
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Table of contents
Next page
On this page
Update
Summary of findings
Action Plan
CTA update on actions to respond to Public Accounts Committee...
Web page | 2024-06-11
Table of contents
Introduction
Part A: Agreements and how to request one
Part B: Your agreement and possible outcomes
More information
Annex A: Legislative and Regulatory references
Read the pdf (328 KB)
Disclaimer
This is not a legal document. The...
Publication | 2024-03-06
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
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Table of contents
Next page
On this page
Compliance and Enforcement General Accessibility Update
Statement on Compliance and Enforcement Policy
Administrative...
Web page | 2024-06-11
Standing Committee on Transport, Infrastructure and Communities (TRAN) – February 27, 2024: Meeting Details
Previous page
Table of contents
Next page
On this page
Prevention
Enforcement
One Person One Fare
Start to End Single Accountability
Wheelchairs in the Cabin
Data from...
Web page | 2024-06-11