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Airlines can modify their accessibility policies and practices which may have an impact on passengers with disabilities who may not be aware of these changes.
For example, in June 2024, WestJet updated its mobility aid weight and size, and handling policy and updated its size and weight limits for...
Publication | 2025-01-27
Context
The tables include airlines with an average of 1 or more complaints per 100 flights to/from/within Canada submitted to the CTA during 1 of the quarterly periods. Airlines that did not meet this criteria, or that did not operate at least 100 flights over the reporting periods, are not...
Web page | 2025-02-10
February 27, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has issued administrative monetary penalties totaling $204,000 against WestJet for violations of the Air Passenger Protection Regulations.
Between June 29 and July 3, 2024, multiple WestJet...
News | 2025-02-27
Outcomes
In alignment with the National Transportation Policy, the CTA contributes to achieve:
An accessible, competitive, economic and efficient national transportation system that serves the needs of participants and communities, and in which people trust.
Vision
A modern high-...
Web page | 2025-03-03
Read the pdf (298 KB)
Return to 2024 Interswitching consultation
Introduction
As required by the Canada Transportation Act (Act), every five years the Canadian Transportation Agency (CTA) reviews its Railway Interswitching...
Publication | 2025-03-14
March 20, 2025 – Gatineau, QC – Canadian Transportation Agency
The Canadian Transportation Agency (CTA) has been named as one of the National Capital Region's Top Employers for 2025.
This special designation recognizes employers in the Ottawa-Gatineau area that are leaders in providing...
News | 2025-03-20
Background
The Canada Transportation Act requires Agency approval for the construction of federally-regulated railway lines. The Agency will approve an application to construct a railway line if it determines that the location of the railway line is reasonable, taking into consideration the:...
Consultation | 2025-04-07
The Canadian Transportation Agency (CTA) is proposing amendments to the Canadian Transportation Agency Designated Provisions Regulations (DPR).
Background
To fulfill its mandate, the CTA uses various enforcement tools to promote and ensure compliance with the obligations set out in the Canada...
Consultation | 2025-03-05
What is being amended?
There are 22 provisions of the Canada Transportation Act (Act) to be designated under the Canadian Transportation Agency Designated Provisions Regulations (DPR). The DPR consists of a list of sections of the Act or the regulations that may be enforced by way of...
Consultation | 2025-01-29
On this page
Background
How to Participate
Confidential Information
Reference materials
Initial public submissions
Background
On November 21, 2024, the Canadian Transportation Agency (CTA) launched consultations to review the Railway Interswitching Regulations. The CTA...
Consultation | 2025-04-29