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Disclaimer
This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Requirements for an own motion investigation are set out in the Canada Transportation Act, subsection 116(1.11).
In case of differences between this guide and...
Publication | 2021-07-28
Disclaimer: This is not a legal document. The explanations and definitions it provides are for general guidance purposes only. Wet-leasing requirements are set out in the Canada Transportation Act, section 60; the Air Transportation Regulations (ATR), sections 8.2 to 8.5; and Canada's Policy for...
Publication | 2021-06-18
Disclaimer: This is not a legal document. The explanations and definitions it provides are for general guidance purposes only. Code-share requirements are set out in the Canada Transportation Act, section 60; the Air Transportation Regulations (ATR), sections 8.2 to 8.5; and Canada's Policy for...
Publication | 2021-06-18
1. Introduction
All airlines licensed by the Canadian Transportation Agency (CTA) that offer service to, from, or within Canada, must have the appropriate liability insurance to cover claims from injuries, death, and damage to property.
This guide explains the insurance requirements for airlines...
Publication | 2021-06-18
Disclaimer : This is not a legal document. The explanations and definitions it sets out are for general guidance purposes only. For legal information, see the following legislation, regulations, and rules:
Canada Transportation Act, Part III (Railway Transportation), Part IV (Arbitrations)...
Publication | 2021-03-08
1. Purpose
This is a guide explaining the types of flights to which the Air Passenger Protection Regulations (APPR) apply. It discusses:
the scope of the APPR;
criteria to help determine what is included in the scope;
scope limitations; and
airline responsibility for APPR obligations.
It is...
Publication | 2021-01-22
1. Purpose
Clear and timely communication of accurate information to passengers, including in cases of flight disruptions, is critical to ensuring a positive passenger experience and is in the interest of all parties involved in air travel. For these reasons, communication is a key element of the...
Publication | 2021-01-22
I. Purpose
This is a guide explaining passenger rights and airline obligations during a tarmac delay. These apply to flights to, from and within Canada, including connecting flights. In the event of a tarmac delay, the airline operating the affected flight is responsible for meeting obligations to...
Publication | 2021-01-22
1. Purpose
This is a guide explaining the types and categories of flight disruption included in the Air Passenger Protection Regulations. These apply to flights to, from and within Canada, including connecting flights. In particular, it explains that the causes of flight disruption fall into three...
Publication | 2021-01-22
1. Introduction
This is a guide explaining passenger rights and airline obligations in the event a passenger is denied boarding. These apply to flights to, from and within Canada, including connecting flights. If a passenger is denied boarding, the airline operating the affected flight is...
Publication | 2021-01-22