Agency site

Displaying 41-50 of 54 items.
Requirements applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency: A Guide
Read the pdf (486 KB) Plain language Summary A plain language summary of the Requirements Applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency Guide is available. 1. Purpose This guide explains the obligations of the Canadian Air Transport...
Publication | 2020-05-01
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports
Read the pdf (549 KB) Plain language Summary A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available. Introduction A progress report provides updates on the implementation of a...
Publication | 2025-03-20
Compliance Agreements: Guide for Federal Transportation Service Providers
Table of contents Introduction Part A: Agreements and how to request one Part B: Your agreement and possible outcomes More information Annex A: Legislative and Regulatory references Read the pdf (328 KB)   Disclaimer This is not a legal document. The...
Publication | 2024-03-06
How to Apply for Approval to Construct a Railway Line: A Guide For Federally Regulated Railway Companies
Disclaimer: This guide is not a legal document. The explanations and definitions given are for guidance purposes only. For legal information, see the Canada Transportation Act. In case of any differences between this guide and the legislation or related regulations, the legislation and...
Publication | 2019-10-04
Non-Canadian Air Carrier Licence Application Guide
What is this guide for? This guide is intended to help non-Canadian applicants successfully apply for a scheduled international or a non-scheduled international licence. What constitutes a complete application? The following documents must be provided as part of the licence application....
Publication | 2017-03-31
Canadian Air Carrier Licence Application Guide
What is this guide for? This guide is intended to help Canadian applicants successfully apply for a domestic, a scheduled international or a non-scheduled international licence. What constitutes a complete application? The following documents must be provided as part of the licence application...
Publication | 2025-08-25
Communicating Key Information to Passengers: A Guide
Airport congestion and flight issues What passengers need to know about delays, cancellations and missing baggage Read the pdf (619 KB) Air Passenger Protection Know your rights How to file a complaint 1. Purpose Clear and timely communication...
Publication | 2021-11-17
Denied Boarding: A Guide
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Airport congestion and flight issues What passengers need to know about...
Publication | 2021-01-22
Tarmac Delay Standards of Treatment and Disembarkation: A Guide
Read the pdf (410 KB) Air Passenger Protection Know your rights How to file a complaint 1. Purpose This is a guide explaining passenger rights and airline obligations during a tarmac delay. These apply to flights to, from and within Canada, including...
Publication | 2021-01-22
Types and Categories of Flight Disruption: A Guide
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Airport congestion and flight issues What passengers need to know about...
Publication | 2021-11-17

Also search in...

Type

Publication type

Sector

Published