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The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Feedback Processes
Read the pdf (524 KB) Plain language Summary A plain language summary of the Accessible Canada Act and Accessible Transportation Planning and Reporting Regulations: A Guide on Feedback Processes is available. Introduction The purpose of this guide is to explain transportation service...
Publication | 2021-12-22
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Accessibility Plans
Read the pdf (694 KB) Plain language Summary A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Accessibility Plans is available. Introduction An accessibility plan is a plan that sets out a...
Publication | 2021-12-22
The Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports
Read the pdf (549 KB) Plain language Summary A plain language summary of the Accessible Canada Act and the Accessible Transportation Planning and Reporting Regulations: A Guide on Progress Reports is available. Introduction A progress report provides updates on the implementation of a...
Publication | 2025-03-20
Financial Statements for the period ended March 31, 2021
Statement of Management Responsibility Including Internal Control Over Financial Reporting Responsibility for the integrity and objectivity of the accompanying financial statements for the year ended March 31, 2021, and all information contained in these financial statements rests with the...
Publication | 2022-02-08
Protecting Personal Information During Adjudication: A Guide for Air Passengers
Read the pdf (816 KB) Disclaimer This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Legal requirements and protections concerning personal information are set out in the Privacy Act and Access to Information Act. In case...
Publication | 2022-02-11
Supplementary Guidance: Evidentiary Requirement for Airlines for Complaints Relating to Crew Shortages
Read the pdf (381 KB) Disclaimer This is not a legal document. The explanations it provides are meant to help both airlines and passengers understand what would be expected of airlines if a passenger complained to the CTA about a flight...
Publication | 2022-02-11
Departmental Plan 2022-2023
Message From the Chair and Chief Executive Officer The last few years have seen the Canadian Transportation Agency (CTA) strengthening the regulatory framework for which it is responsible, particularly with respect to air passenger protection and accessibility of the transportation system. Along...
Publication | 2022-03-02
Quarterly Financial Report for the quarter ended December 31, 2021
Management Statement for the Quarter Ending December 31, 2021 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2022-03-02
Safe Securement and Containment of Mobility Aids in the Cargo Compartment (Phase 2)
Read the pdf (2.25 MB) Watch the ASL videos National Research Council Canada Flight Research Laboratory Report No.: LTR-FRL-2021-0030 Date: January 11, 2022 Authors: Caidence Paleske, Shelley Kelsey and Alexia Ziccardi (Carleton University) Classification: Unclassified...
Publication | 2022-06-15
An Expert Report Regarding the Carriage of Emotional Support Animals On Board Transportation Equipment
Read the pdf (453 KB)   Related content Summary of the evidence received by the Agency on Emotional Support Animals in 2019 Contract No. D410022001 Prepared for: The Canadian Transportation Agency By: Dr. Colleen Wilson, Diplomate, ACVB Specialist in Animal...
Publication | 2022-07-06

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