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Displaying 211-220 of 248 items.
Resolution of Disputes through Mediation - A Resource Tool
Air travel complaints On September 30, 2023, the CTA launched a new resolution process for air travel complaints. The process applies to all air travel complaints, including active complaints that have already been submitted. Read more about the mediation process in the new air travel...
Publication | 2025-05-06
Non-Scheduled International Air Service: Foreign Applicants (non-U.S.)
1. General Information 1.1  Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation Regulations (the ATR); and the...
Publication | 2015-10-13
Effective December 28th, 2019 - Notification to Air Carriers of Upward Revision of the Limits of Liability Governed by the Montreal Convention
Reference is made to the Convention for the Unification of Certain Rules for International Carriage by Air, done at Montreal, on May 28, 1999 (Montreal Convention), which came into force on November 4, 2003 for international carriage between Canada and countries that have ratified the Convention....
Publication | 2016-11-16
Rail Complaints: What you need to know
Introduction The Agency may determine the facts of a dispute involving rate and service matters arising in the rail industry and order the appropriate relief to be implemented. The Agency further oversees the competitive rail access provisions of the Canada Transportation Act, which are designed...
Publication | 2008-05-06
Rail Noise and Vibration Complaints Brochure
Are you affected by the noise or vibration of a railway? As communities and railways grow and expand in close proximity to each other, careful planning and communication is critical in order to balance the needs of railways and the concerns of communities. Occasionally, however, disputes about...
Publication | 2017-03-07
Railway Crossings of Other Railways: A Resource Tool
Introduction This resource tool is designed to help parties who wish to construct a railway line across another railway line. Agreements The parties involved in constructing a railway line across another railway line may negotiate any aspect of a crossing. Under section 99 (Part III) of the...
Publication | 2016-04-22
Railway Operation Compensation: A Resource Tool
Introduction This resource tool refers to specific sections of the Railway Safety Act (RSA) and is designed for the owners, lessees or occupiers of: land adjoining the land on which a line of railway is situated; buildings or other structures on that land; or mines or other works operated on...
Publication | 2011-11-14
Relocation of Railway Lines in Urban Areas: A Resource Tool
Introduction The Railway Relocation and Crossing Act (RRCA) is designed to facilitate the relocation of railway lines or the rerouting of railway traffic in urban areas in situations where a railway company and the relevant government body cannot agree. The RRCA empowers the Canadian...
Publication | 2011-11-14
Scheduled International Air Service: Canadian Applicants
revised August, 1997 Part I: General Information A. Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (the Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation...
Publication | 1997-08-01
Scheduled International Air Service: Foreign Applicants (non-U.S.)
1. General Information 1.1 Relevant Acts and Regulations The issuance of a licence by the Canadian Transportation Agency (Agency) and the operation of air services are governed by the following: the Canada Transportation Act (the Act); the Air Transportation Regulations (the ATR); and the...
Publication | 2012-02-22

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