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Displaying 51-60 of 204 items.
Annual Report on the Administration of the Privacy Act for 2020-2021
Read the pdf (848 KB) Introduction The Privacy Act (PA), enacted in 1983, imposes obligations on federal institutions to ensure that privacy rights of individuals are respected. The PA grants Canadian citizens, permanent residents and persons present in Canada the right to access their...
Publication | 2021-12-14
Annual Report on the Administration of the Access to Information Act for 2020-2021
Read the pdf (910 KB) Introduction The Access to Information Act (ATIA), enacted in 1983, grants Canadian citizens, permanent residents and any person or corporation present in Canada the right to access the records of federal institutions subject to the ATIA. This right enables...
Publication | 2021-12-14
Annual Report 2020–2021
Canadian Transportation Agency Download PDF   Table of contents Message from the Chair and CEO About the CTA Pandemic impacts trends Providing consumer protection for air passengers Protecting the fundamental right of...
Publication | 2021-12-06
Departmental Results Report 2020-2021
Read the pdf (533 KB) Message from the Chair and Chief Executive Officer On June 1, 2021, I was appointed Chair and CEO of the Canadian Transportation Agency (CTA). I feel honoured to head this national institution given its history and the essential role it plays in the transportation...
Publication | 2021-12-02
Quarterly Financial Report for the quarter ended September 30, 2021
Management Statement for the Quarter Ending September 30, 2021 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board...
Publication | 2021-11-30
Communicating Key Information to Passengers: A Guide
Airport congestion and flight issues What passengers need to know about delays, cancellations and missing baggage Read the pdf (619 KB) Air Passenger Protection Know your rights How to file a complaint 1. Purpose Clear and timely communication...
Publication | 2021-11-17
Types and Categories of Flight Disruption: A Guide
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022. Airport congestion and flight issues What passengers need to know about...
Publication | 2021-11-17
Guide to Railway Charges for Crossing Maintenance and Construction 2021
Read the pdf (735 KB) Effective November 1st, 2021 Note The rates in the schedules of this guide are based on information submitted by Canadian National Railway Company (CN) and Canadian Pacific Railway Company (CP) in 2019, which the Agency has indexed for 2021. Introduction The...
Publication | 2021-10-21
Quarterly Financial Report for the quarter ended June 30, 2021
Management Statement for the Quarter Ending June 30, 2021 1. Introduction This quarterly financial report has been prepared by management as required by section 65.1 of the Financial Administration Act and in the form and manner prescribed by the Treasury Board under the Treasury Board Directive...
Publication | 2021-08-27
Providing Information to Own Motion Investigations of Freight Rail Service: A Guide
Read the pdf (400 KB) Disclaimer This is not a legal document. The explanations and definitions in this guide are for general guidance purposes only. Requirements for an own motion investigation are set out in the Canada Transportation Act,...
Publication | 2021-07-28

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