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Plain language Summary
A plain language summary of the Assistance for Locating Passenger Seats and Tactile Row Markers Guide is available.
1. Purpose
This guide explains the requirements in the Accessible Transportation for Persons with Disabilities Regulations (...
Publication | 2020-06-30
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Plain language Summary
A plain language summary of the Best Practices for Interacting with Persons with Disabilities Guide is available.
1. Purpose
This guide provides best practices for transportation service providers subject to the requirements in the Accessible...
Publication | 2020-06-30
Introduction
The Access to Information Act (ATIA) was proclaimed on July 1, 1983. It grants all Canadian citizens and permanent residents the right to examine or receive copies of records under the control of a federal government institution, subject to limited and specific circumstances. The ATIA...
Publication | 2020-05-06
Introduction
The Privacy Act (PA), proclaimed in 1983, protects the privacy of individuals who are Canadian citizens or permanent residents with respect to personal information about themselves held by the Canadian government. The PA provides individuals with the right to access their personal...
Publication | 2020-05-06
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Watch the ASL video
Introduction
ASL version of Accessible transportation guides - Introduction
End of ASL videos - Accessible transportation guides - Introduction
Accessible transportation for persons with disabilities is a...
Publication | 2020-05-01
Read the pdf (526 KB)
Watch the American Sign Language (ASL) videos
1. Purpose
ASL version of chapter 1. Purpose
This is an American Sign Language (ASL) video with no audio
Continue to the next video: When advance notice is not required
This...
Publication | 2020-05-01
Read the pdf (433 KB)
Watch the ASL videos
1. Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Terminal operator curbside assistance obligations
This guide explains the obligations of terminal operators and carriers, under the...
Publication | 2020-05-01
Read the pdf (510 KB)
Watch the ASL videos
1.Purpose
ASL version Chapter 1. Purpose
Continue to the next video: Chapter 2. Who is considered to be a person with a disability
This guide explains what assistance the Accessible Transportation for...
Publication | 2020-05-01
Read the pdf (571 KB)
Watch the ASL videos
Purpose
ASL version of Chapter 1. Purpose
Continue to the next video: Chapter 2. Overview
This guide explains the obligations of carriers under the Accessible Transportation for Persons with Disabilities...
Publication | 2020-05-01
Read the pdf (486 KB)
Plain language Summary
A plain language summary of the Requirements Applicable to the Canadian Air Transport Security Authority and the Canada Border Services Agency Guide is available.
1. Purpose
This guide explains the obligations of the Canadian Air Transport...
Publication | 2020-05-01
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