Agency site
Displaying 361-370 of 562 items.
Enabling act(s)
Canada Transportation Act
Ministerial Direction
Description
The Minister of Transport has given the CTA the authority, through a Ministerial Direction, to make a regulation to address a gap in the current air passenger protection framework by establishing an obligation for...
Web page | 2022-04-01
This Forward Regulatory Plan provides information on regulatory initiatives that the Canadian Transportation Agency (CTA) aims to propose or finalize in the next 2 years through:
pre-publication in the Canada Gazette, Part I
final publication in the Canada Gazette, Part II
The Forward...
Web page | 2022-04-01
Amount of compensation the CTA can award for accessibility-related complaints
Domestic flights
In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award compensation for pain and suffering and compensation if an undue barrier or contravention of an...
Web page | 2026-03-03
Outcomes
In alignment with the National Transportation Policy, the CTA contributes to achieve:
An accessible, competitive, economic and efficient national transportation system that serves the needs of participants and communities, and in which people trust.
Vision
A modern high-...
Web page | 2025-03-03
Introduction
The COVID-19 pandemic and subsequent collapse of global air travel revealed a gap in Canada's air passenger protection framework that affects passengers whose flights are delayed or cancelled due to situations outside the airline's control.
Related content...
Web page | 2022-06-22
Related content
News release: New refund regulations now in force
Highlights of the new refund regulations
Air Passenger Protection Regulations (APPR)
Air Passenger Protection: Know your rights
APPR Guides
Q1. What do the amendments require?
Until...
Web page | 2022-06-22
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2022-06-22
A compilation of reports, studies, initiatives and presentations related to accessible transportation.
Reports
Carriage of Emotional Support Animals On Board Transportation Equipment: Expert Report Commissioned New
Mobility Aids and Air Travel Final Report
Studies
Safe Securement and...
Web page | 2022-07-06
The Accessible Transportation for Persons with Disabilities Regulations (ATDPR) require carriers to accept transporting, under certain conditions, service dogs and allow them to accompany the person onboard. This applies to dogs that have been individually trained by organizations or persons...
Web page | 2022-07-07
Read the pdf (515 KB)
Executive Summary
The Canadian Transportation Agency (CTA) is created by the Canada Transportation Act (Act). Like other administrative agencies, the CTA is part of the executive branch of government and its purpose is to implement government policy. The CTA has a...
Web page | 2025-03-17
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