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In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2022-09-29
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Executive Summary
The Canadian Transportation Agency (CTA) is created by the Canada Transportation Act (Act). Like other administrative agencies, the CTA is part of the executive branch of government and its purpose is to implement government policy. The CTA has a...
Web page | 2022-09-09
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
A Designated Enforcement Officer who believes that a regulated entity has...
Web page | 2022-09-08
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Background
Q1. Why has the Canadian Transportation Agency (CTA) developed...
Web page | 2022-08-15
The Accessible Transportation for Persons with Disabilities Regulations (ATDPR) require carriers to accept transporting, under certain conditions, service dogs and allow them to accompany the person onboard. This applies to dogs that have been individually trained by organizations or persons...
Web page | 2022-07-07
A compilation of reports, studies, initiatives and presentations related to accessible transportation.
Reports
Carriage of Emotional Support Animals On Board Transportation Equipment: Expert Report Commissioned New
Mobility Aids and Air Travel Final Report
Studies
Safe Securement and...
Web page | 2022-07-06
1. Context
The Canadian Transportation Agency (the Agency) is an independent regulator and quasi-judicial tribunal that regulates over 1,500 service providers in the air, rail, marine and interprovincial bus sectors. Using a variety of tools the Agency supports and verifies the compliance of...
Web page | 2022-06-28
Overview
Total rulings by Members
Appointed by the Governor in Council, the Agency's Members are responsible for rendering decisions and orders related to formal complaints or applications, as well as addressing other issues affecting Canada's national transportation system.
As objective and...
Web page | 2022-06-22
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Related content
News release: New refund regulations now in force...
Web page | 2022-06-22
New refund regulations are now in effect for flights that are cancelled or have long delays due to a situation outside the airline’s control. The new regulations apply to flights taken on or after September 8, 2022.
Introduction
The COVID-19 pandemic and subsequent collapse of global air...
Web page | 2022-06-22