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Amount of compensation the Agency can award for accessibility-related complaints
Since January 1st 2022, the maximum compensation for accessibility-related complaints has increased to $20,536.81.
In the context of an accessibility complaint, the Canadian Transportation Agency (CTA) may award...
Web page | 2022-05-20
(A) On or about November 30, 2021, British Airways Plc advertised the price of an air service on the website britishairways.com without setting out all third party charges under the heading “Taxes, Fees and Charges”, thereby contravening subsection 28(2) of the Air Passenger Protection Regulations...
Web page | 2021-12-13
Canadian
Transportation
Agency
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Table of contents
Message from the Chair and CEO
About the CTA
Pandemic impacts trends
Providing consumer protection for air passengers
Protecting the fundamental right of...
Web page | 2021-12-06
In its Red Tape Reduction Action Plan, the Government committed to build on the efforts of the Paperwork Burden Reduction Initiative by requiring departments and agencies, through the Administrative Burden Baseline, to provide a count of the requirements in federal regulations that impose an...
Web page | 2021-12-03
About the date calculator tool
This tool is made available for your use to estimate the due dates for the publication of accessibility plans, descriptions of the feedback process, and progress reports, under the Accessible Transportation Planning and Reporting Regulations. For detailed instructions...
Web page | 2022-04-27