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Displaying 41-50 of 562 items.
Baggage
Complaints about baggage If your baggage has been damaged during your flight, or if it is missing, you should first report it to the carrier. The carrier's compensation limits for lost  or damaged baggage are set in its contract of carriage (its tariff). The Agency can help in ensuring the...
Web page | 2016-10-14
Training videos on how to assist persons with disabilities
Federal transportation providers and terminal operators are required to train their staff and contracted personnel on how to assist persons with disabilities. The standards for these services are set out in the Accessible Transportation for Persons with Disabilities Regulations, Personnel Training...
Web page | 2016-04-13
Agreements: railway crossings of other railways
How to create an agreement The parties involved in constructing a railway line across another railway line may negotiate any aspect of a crossing. When negotiating an agreement the parties may want to consider the following items: location of the crossing; a description of the project; the...
Web page | 2016-03-30
Agreements: road and utility crossings
Who does this apply to? Road authorities and railway companies that want to construct or reconstruct a road crossing Utility companies and railway companies who want to install or modify a utility crossing How to create an agreement The parties involved may negotiate any aspect of a crossing...
Web page | 2015-06-25
Agreements: apportionment of costs of grade separations
Construction and maintenance costs of a basic grade separation The costs of construction and maintenance of a basic grade separation on a new route are normally paid in full by the party deciding to construct the new route. If an existing grade separation is to be reconstructed for the purposes...
Web page | 2015-06-25
How to relocate railway lines in urban areas
Who does this apply to? Provincial or municipal authorities that cannot reach an agreement with a railway company on the relocation of railway lines around and away from urban areas in order to promote urban development. How can the Agency help? If provincial or municipal authorities cannot...
Web page | 2016-06-21
The process for transferring or discontinuing railway line operations
Who does this apply to? The railway line transfer and discontinuance process applies to all railway lines held by federal railway companies. Within this process, a railway line excludes yard trackage, sidings, spurs or other track auxiliary to a railway line. If a railway company wishes to...
Web page | 2014-05-28
Applications: transfer and discontinuance of railway lines
How can the Agency help? The Agency can help interested parties, railway companies, governments or other parties in four areas related to the transfer and discontinuance process outlined in Part III, Division V of the Canada Transportation Act. Upon application by a party, the Agency can assist...
Web page | 2016-06-21
Agency Secretariat
The Secretariat processes most submissions and applications to the Agency. You can contact the Secretariat by: Email secretariat@otc-cta.gc.ca Courier Secretary Canadian Transportation Agency 60 Laval Street, Unit 01, Gatineau, QC J8X 3G9 Note that the loading dock is located on Hôtel...
Web page | 2016-10-03
Fifth/Seventh Freedom Charter Flights Approved by the Agency
Where a foreign carrier's licence does not authorize the operation of the proposed charter flightsFootnote 1, the Agency can amend a licence, pursuant to subsection 74(1) of the Canada Transportation Act to allow the carrier to operate the flight(s). The Agency seeks comments from certain Canadian...
Web page | 2015-11-02

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