The Canadian Transportation Agency issues administrative monetary penalty to Air Canada for contravention of the Accessible Transportation for Persons with Disabilities Regulations

August 16, 2023 – Gatineau, QC – Canadian Transportation Agency

The Canadian Transportation Agency (CTA) has issued an administrative monetary penalty of $50,000 against Air Canada related to a violation of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR).

On or about January 16, 2023, Air Canada failed to provide a temporary replacement mobility aid that met the mobility needs of a person with a disability who did not retain their mobility aid during their flight and which was not made available to the person at their arrival.

Air Canada's failure contravenes subsection 61(a) of the ATPDR.