The Canadian Transportation Agency issues administrative monetary penalty to WestJet for contraventions of the Accessible Transportation for Persons with Disabilities Regulations

August 4, 2023 – Gatineau, QC – Canadian Transportation Agency

The Canadian Transportation Agency (CTA) has issued an administrative monetary penalty of $85,500 against WestJet related to violations of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR).

In December 2022, WestJet had refused to transport a person with a disability, as well as their mobility aid, on one of its flights. The carrier also had failed to provide a written notice, within 10 days of the occurrence, explaining the reasons for the refusal to transport the person with a disability, and another for the refusal relating to their mobility aid.

Contraventions relate to subsections 40(1), 48(a), 60(1) and 60(2) of the ATPDR.