Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1 decision.
INTRODUCTION
Daniel Bates filed a complaint with the Canadian Transportation Agency (Agency) against Air Canada regarding an additional collection in airfare he incurred as a result of an itinerary change he made.
Mr. Bates alleges that Air Canada’s terms and conditions of carriage are unclear,...
416-C-A-2011 | Decision | 2011-11-28