Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2022 3 Apply 2022 filter
- 2021 8 Apply 2021 filter
- 2020 10 Apply 2020 filter
- 2019 11 Apply 2019 filter
- 2018 7 Apply 2018 filter
- 2017 5 Apply 2017 filter
- 2016 5 Apply 2016 filter
- 2015 4 Apply 2015 filter
- 2014 3 Apply 2014 filter
- 2013 16 Apply 2013 filter
- 2012 8 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 15 Apply 2010 filter
- 2009 8 Apply 2009 filter
- 2008 29 Apply 2008 filter
- 2007 15 Apply 2007 filter
- 2006 42 Apply 2006 filter
- 2005 42 Apply 2005 filter
- 2004 36 Apply 2004 filter
- 2003 30 Apply 2003 filter
- 2002 37 Apply 2002 filter
- 2001 14 Apply 2001 filter
- 2000 59 Apply 2000 filter
- 1999 55 Apply 1999 filter
- 1998 34 Apply 1998 filter
- 1994 1 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1992 20 Apply 1992 filter
- 1991 1 Apply 1991 filter
Showing 1-10 of 525 decisions.
SUMMARY
[1] The applicant, a minor child represented by Ms. Browne, filed an application with the Canadian Transportation Agency (Agency) against WestJet, claiming that persons with disabilities who are approved by WestJet for its One Person, One Fare (1P1F) program should be able to book their...
114-AT-A-2022 | Decision | 2022-09-20
SUMMARY
[1] Marcia Yale filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the lack of a One Person, One Fare (1P1F) policy for international flights to provide an extra seat free of charge to provide additional floor space for her service dog, and...
95-AT-A-2022 | Decision | 2022-07-21
SUMMARY
[1] Melaney Tinkess filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s alleged refusal to carry her dog as a disability‑related accommodation for travel.
[2] Ms. Tinkess asks that Air Canada recognize her dog as a service animal...
90-AT-A-2022 | Decision | 2022-07-11
SUMMARY
[1] Rosalie Finlay was scheduled for a round-trip travel with Sunwing Airlines Inc. (Sunwing) to Varadero, Cuba, in May 2015. She alleged that during her return flight her wheelchair was damaged. She filed an application with the Agency alleging that she faced undue obstacles to her...
110-AT-A-2021 | Decision | 2021-10-15
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet claiming that their seats for Flight No. WS737 from London, Ontario, to Calgary, Alberta, on September 7, 2019, did not provide sufficient additional leg room for Karimabanu Murji. They...
54-AT-A-2021 | Decision | 2021-06-14
SUMMARY
[1] Omur Taskin filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Turkish Airlines for their refusal to rebook him free of charge on flights with full-flat or full bed seating (also referred to as fully reclining), as well as for an inbound flight...
38-AT-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision Nos. 66-AT-A-2010, 430-AT-A-2011 and 227-AT-A-2012, regarding accommodations for persons whose allergies to cats constitute a disability. WestJet argues that...
32-AT-A-2021 | Decision | 2021-04-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its alleged failure to provide bus services that are wheelchair accessible.
[2] The applicant stated that travel options for persons with disabilities within...
26-AT-MV-2021 | Decision | 2021-04-14
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent pursuant to subsection 172(1) of the CTA concerning the difficulties they experienced in obtaining wheelchair assistance for their flight from London, United Kingdom, to Vancouver...
25-AT-A-2021 | Decision | 2021-04-12
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc pursuant to subsection 172(1) of the CTA, with respect to Royal Air Maroc’s alleged failure to provide her with wheelchair assistance.
[2] On February 21, 2020, the Agency issued...
21-AT-A-2021 | Decision | 2021-03-23