Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
- 2024 5 Apply 2024 filter
- 2023 9 Apply 2023 filter
- 2022 8 Apply 2022 filter
- 2021 15 Apply 2021 filter
- 2020 10 Apply 2020 filter
- 2019 11 Apply 2019 filter
- 2018 7 Apply 2018 filter
- 2017 5 Apply 2017 filter
- 2016 5 Apply 2016 filter
- 2015 4 Apply 2015 filter
- 2014 3 Apply 2014 filter
- 2013 16 Apply 2013 filter
- 2012 8 Apply 2012 filter
- 2011 6 Apply 2011 filter
- 2010 15 Apply 2010 filter
- 2009 8 Apply 2009 filter
- 2008 29 Apply 2008 filter
- 2007 15 Apply 2007 filter
- 2006 42 Apply 2006 filter
- 2005 42 Apply 2005 filter
- 2004 36 Apply 2004 filter
- 2003 30 Apply 2003 filter
- 2002 37 Apply 2002 filter
- 2001 14 Apply 2001 filter
- 2000 59 Apply 2000 filter
- 1999 55 Apply 1999 filter
- 1998 34 Apply 1998 filter
- 1994 1 Apply 1994 filter
- 1993 1 Apply 1993 filter
- 1992 20 Apply 1992 filter
- 1991 1 Apply 1991 filter
Showing 31-40 of 551 decisions.
SUMMARY
[1] Omur Taskin filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Turkish Airlines for their refusal to rebook him free of charge on flights with full-flat or full bed seating (also referred to as fully reclining), as well as for an inbound flight...
38-AT-C-A-2021 | Decision | 2021-05-21
SUMMARY
[1] WestJet filed an application with the Agency, pursuant to section 32 of the CTA, requesting that the Agency review Decision Nos. 66-AT-A-2010, 430-AT-A-2011 and 227-AT-A-2012, regarding accommodations for persons whose allergies to cats constitute a disability. WestJet argues that...
32-AT-A-2021 | Decision | 2021-04-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its alleged failure to provide bus services that are wheelchair accessible.
[2] The applicant stated that travel options for persons with disabilities within...
26-AT-MV-2021 | Decision | 2021-04-14
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent pursuant to subsection 172(1) of the CTA concerning the difficulties they experienced in obtaining wheelchair assistance for their flight from London, United Kingdom, to Vancouver...
25-AT-A-2021 | Decision | 2021-04-12
SUMMARY
[1] Karl McKinnon filed an application with the Canadian Transportation Agency (Agency) against Air Canada pursuant to subsection 172(1) of the CTA and subsection 110(4) of the ATR concerning his disability-related needs and class of service following a travel on August...
24-AT-C-A-2021 | Decision | 2021-04-12
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc pursuant to subsection 172(1) of the CTA, with respect to Royal Air Maroc’s alleged failure to provide her with wheelchair assistance.
[2] On February 21, 2020, the Agency issued...
21-AT-A-2021 | Decision | 2021-03-23
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet pursuant to:
subsection 172(1) of the CTA, with respect to WestJet’s alleged failure to provide appropriate seating and wheelchair assistance; and
subsection 110(4) of the Air...
11-AT-C-A-2021 | Decision | 2021-02-15
SUMMARY
[1] Yousuf Omer filed an application with the Canadian Transportation Agency (Agency) against Air Canada, pursuant to subsection 172(1) of the CTA, with respect to Air Canada’s alleged failure to provide him assistance during a connection; and pursuant to subsection...
111-AT-C-A-2020 | Decision | 2020-12-21
SUMMARY
[1] The applicants have filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the handling of their electric wheelchairs. In Decision No. LET-AT-A-70-2019, the Agency determined that Arlette Meunier had not encountered an obstacle to...
101-AT-A-2020 | Decision | 2020-11-10
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning a tarmac delay and the accommodation of their health issues during this delay.
[2] The applicant is seeking compensation in the amount of USD 479 for the cost of...
87-AT-C-A-2020 | Decision | 2020-09-01