Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 11-20 of 19606 decisions.
Summary
[1] Mirine Cho filed an application with the Canadian Transportation Agency (Agency) under the Canada Transportation Act (CTA) concerning noise and vibration arising from CPKC’s operations, including alleged construction activities, near her residence, at approximately mile point 49 of...
4-R-2024 | Decision | 2024-03-12
Summary
[1] Usha Agarwal filed an application with the Canadian Transport Agency (Agency) regarding the wheelchair assistance she received from Emirates upon arriving at the Toronto Pearson International Airport (Toronto airport) on June 25, 2022.
[2] Ms. Agarwal seeks a refund of her ticket...
3-AT-A-2024 | Decision | 2024-02-20
[1] On July 17, 2023, the City of Ottawa filed an application requesting that the Canadian Transportation Agency (Agency), pursuant to section 32 of the Canada Transportation Act (CTA), rescind Order R-41165 dated October 13, 1987, issued by the Railway Transport Committee, and Order 1993-R-237...
1-R-2024 | Decision | 2024-01-17
Summary
[1] Erin Maxwell filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s alleged failure to provide her with the preapproved space required to accommodate her dog, an ESA, and concerning denied boarding. Ms. Maxwell has an anxiety...
2-AT-C-A-2024 | Decision | 2024-01-17
[1] Kathy Elder, who has post-traumatic trigeminal neuropathy and complex regional pain syndrome, filed an application with the Canadian Transportation Agency (Agency) against Swoop alleging that she faced a barrier to her mobility when Swoop refused to transport her for medical reasons on her...
161-AT-A-2023 | Decision | 2023-12-18
Summary
[1] Hunter Troup filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning Air Canada’s refusal to accept her dog for travel between Canada and Cuba.
[2] Ms. Troup states that she needed to travel to Cuba in July 2019 and called Air Canada’s...
160-AT-A-2023 | Decision | 2023-12-12
[1] Panorama filed an application with the Canadian Transportation Agency (Agency) to rescind Order 2023-A-S-246 (Order), issued on October 3, 2023.
[2] In the Order, the Agency suspended Panorama’s licences 000184 and 000185 (licences) due to the fact that Panorama had ceased to...
159-A-2023 | Decision | 2023-12-05
[1] On January 31, 2020, Babatunde Adesipo purchased a round-trip ticket to travel with WestJet from Toronto, Ontario, to London, United Kingdom, departing on March 8, 2020, and returning on March 16, 2020.
[2] On March 7, 2020, Mr. Adesipo cancelled his ticket due to safety concerns...
158-C-A-2023 | Decision | 2023-11-30
[1] On March 15, 2020, Timothy Sadai purchased one-way tickets for the applicants to travel from Hamilton, Ontario, to Abbotsford, British Columbia, on March 24, 2020, and one-way tickets to travel from Abbotsford to Hamilton on March 30, 2020.
[2] Mr. Sadai states that, due to the COVID-19...
155-C-A-2023 | Decision | 2023-11-23
[1] Drew Fraser purchased a round-trip ticket with Air Canada to travel from Moncton, New Brunswick, to Montréal, Quebec, on January 13, 2020, and return on January 29, 2020. Flight AC8905 from Moncton to Montréal, operated by Jazz Aviation LP (Jazz), was scheduled to arrive at 5:36...
156-C-A-2023 | Decision | 2023-11-23