Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 131-140 of 141 decisions.
[1] The applicants purchased round-trip tickets to travel from Moncton, New Brunswick, to Las Vegas, Nevada, via Toronto, Ontario, departing on November 9, 2019, and returning on November 14, 2019. The applicants’ return flight from Las Vegas to Toronto was delayed, which caused them to miss their...
12-C-A-2023 | Decision | 2023-01-27
Summary
[1] GVSDD has applied to the Canadian Transportation Agency (Agency) for authorization to construct and maintain a utility crossing, namely a sewage wastewater pipe (proposed overhead sewer), at mileage 145.96 of the BNSF New Westminster Subdivision in the City of Burnaby, British...
14-R-2023 | Decision | 2023-01-27
[1] On October 29, 2020, the applicants purchased tickets to travel with Swoop from Edmonton, Alberta, to Abbotsford, British Columbia, on November 10, 2020, and return on November 13, 2020, to visit family. The applicants did not travel and seek a refund in their original form of payment or two...
11-C-A-2023 | Decision | 2023-01-26
[1] The applicants travelled on Flight WG526 from Puerto Vallarta, Mexico, to Montréal, Quebec, on January 5, 2020, at 3:30 pm. Their flight was diverted to the Winnipeg airport and they arrived in Montréal approximately 8 hours and 30 minutes later than scheduled.
[2] The applicants state that an...
10-C-A-2023 | Decision | 2023-01-23
Summary
[1] Elizabeth Miller filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s alleged failure to transport her small dog as an emotional support animal (ESA).
[2] Ms. Miller seeks an apology from WestJet for herself and her brother,...
9-AT-A-2023 | Decision | 2023-01-20
[1] On February 26, 2020, Ali Eddine Amor was scheduled to travel on a return flight from Algiers, Algeria, to Montréal, Quebec, via Tunis, Tunisia. The flight departure was scheduled for 11:35 am with arrival in Montréal at 7:05 pm. Upon arrival at the Algiers airport, Mr. Amor was informed that...
6-C-A-2023 | Decision | 2023-01-18
[1] The applicants were scheduled to travel from Kingston, Jamaica, to Toronto, Ontario, on December 19, 2019. However, their flight was delayed, and after four hours had passed they opted to rebook and travel on the following day.
[2] The applicants seek compensation for inconvenience for the...
7-C-A-2023 | Decision | 2023-01-18
[1] Rene Campbell purchased a round-trip ticket to travel with Air Canada from Moncton, New Brunswick, to Kelowna, British Columbia. The return flight was scheduled to depart from Kelowna on February 26, 2020, and arrive in Moncton at 12:13 am on February 27, 2020, after a layover in Toronto...
8-C-A-2023 | Decision | 2023-01-18
[1] The applicants purchased round-trip, code-share tickets in business class from Air France to travel from Winnipeg, Manitoba, to Nairobi, Kenya, departing on September 30, 2021, and returning on October 14, 2021. The outbound portion of their itinerary included the following flights:
Winnipeg...
4-C-A-2023 | Decision | 2023-01-16
[1] The applicants reserved round-trip tickets for travel from Montréal, Quebec, to Cayo Coco, Cuba, departing on February 19, 2020, at 4:05 pm and arriving at 7:55 pm. Their flight was delayed until the next day, with a delay of approximately 15 hours. Their return flight,...
3-C-A-2023 | Decision | 2023-01-13