Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 11-20 of 20 decisions.
June 8, 2001
IN THE MATTER of a complaint filed by Sonja Hasselsjo with respect to the refusal by Air Canada to accept her as a passenger on its flights and those of its subsidiaries.
File No. M4370/A74/00-542
COMPLAINT
On September 19, 2000, Sonja Hasselsjo filed with the Canadian Transportation...
310-C-A-2001 | Decision | 2001-06-08
May 18, 2001
IN THE MATTER OF a complaint by Scott Thompson against Air Canada concerning:
the fare it offers on the Vancouver-Whitehorse route; and
fares applicable to domestic travel for compassionate reasons.
File No. M4370/A74/00-127
COMPLAINT
On July 24, 2000, Scott Thompson (hereinafter...
256-C-A-2001 | Decision | 2001-05-18
May 18, 2001
IN THE MATTER OF a complaint by Karen Brown concerning Air Canada's refunds related to domestic travel for compassionate reasons.
File No. M4370/A74/00-144
COMPLAINT
On July 24, 2000, Karen Brown (hereinafter the complainant) filed with the Canadian Transportation Agency (...
257-C-A-2001 | Decision | 2001-05-18
May 18, 2001
IN THE MATTER OF a complaint by Barbara Davidson and Alex Solis against Air Canada concerning change fees applied to ticket reissue for domestic travel.
File No. M4370/A74/00-874
COMPLAINT
On December 19, 2000, Barbara Davidson and Alex Solis (hereinafter the complainants) filed the...
258-C-A-2001 | Decision | 2001-05-18
May 18, 2001
IN THE MATTER OF a complaint by Joseph M. Boyle against Air Canada and Canadian Airlines International Ltd. concerning the prohibition of back-to-back ticketing for transportation between points in Canada.
File No. M4370/A74/01-229
COMPLAINT
On January 31, 2001, Joseph M. Boyle (...
259-C-A-2001 | Decision | 2001-05-18
May 18, 2001
IN THE MATTER OF a complaint by Eugenia Hackaray against Air Canada concerning fares applicable to domestic travel for compassionate reasons.
File No. M4370/A74/00-515
COMPLAINT
On September 13, 2000, Eugenia Hackaray (hereinafter the complainant) filed with the Canadian...
260-C-A-2001 | Decision | 2001-05-18
February 14, 2001
IN THE MATTER of a complaint filed by Reverend Curtis Toppie with respect to Air Canada's refusal to carry him on board Flight No. 964 from Toronto, Ontario, to Port of Spain, Trinidad, on June 16, 2000.
File No. 4370/A74/00-651
COMPLAINT
On October 17, 2000, Reverend Curtis...
65-C-A-2001 | Decision | 2001-02-14
January 31, 2001
IN THE MATTER of a complaint filed by Sany Abed with respect to the refusal by WestJet Airlines Ltd. to return him and his wife, Tammy Abed, to their point of origin and to accept them as future passengers.
File No. M4370/W179/00-1
COMPLAINT
On August 28, 2000, Sany Abed filed...
48-C-A-2001 | Decision | 2001-01-31
January 11, 2001
IN THE MATTER of a complaint filed by Claudette Roy with respect to Canadian Airlines International Ltd. carrying on business under the firm name and style of Canadian Airlines International or Canadi*n Airlines or Canadi*n's refusal to carry her on board Flight No. CP 958 from...
11-C-A-2001 | Decision | 2001-01-11
Follow-up - Decision No. 492-C-A-2001
January 3, 2001
IN THE MATTER of a complaint filed by Mr. H. with respect to the refusal by Air Canada to accept him as a passenger on Air Canada or its connector flights.
File No. M4370/A74/00
COMPLAINT
On May 12, 2000, Mr. H. filed with the Canadian...
2-C-A-2001 | Decision | 2001-01-03