Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 71-80 of 92 decisions.
SUMMARY
[1] Yi Wang, on behalf of the applicants, filed an application with the Canadian Transportation Agency (Agency) concerning Air Canada’s refusal to transport them due to improper travel documentation for Rong Li and R.W. from Edmonton, Alberta, to Guangzhou, China, via Vancouver, British...
22-C-A-2019 | Decision | 2019-04-10
SUMMARY
[1] Abdul Khan filed an application with the Canadian Transportation Agency (Agency) against Air Canada, regarding a flight delay and subsequent itinerary change that occurred on the applicant’s trip from Saskatoon, Saskatchewan, to Islamabad, Pakistan.
[2] The Agency will address the...
21-C-A-2019 | Decision | 2019-04-09
SUMMARY
[1] Mr. Shrestha filed an application with the Canadian Transportation Agency (Agency) against China Eastern pursuant to subsection 110(4) of the Air Transportation Regulations, SOR/88-58, as amended (ATR), concerning the carrier’s refusal to transport him, and subsection 172(1) of the...
20-AT-C-A-2019 | Decision | 2019-04-04
SUMMARY
[1] Bassam Tashvighi filed an application with the Canadian Transportation Agency (Agency) against Delta concerning the delayed delivery of baggage and loss of items from the baggage when he and his wife travelled from Toronto, Ontario, to Cape Town, South Africa, via Paris, France.
[2] Mr...
19-C-A-2019 | Decision | 2019-04-02
SUMMARY
[1] Ms. Meyer filed an application with the Canadian Transportation Agency (Agency) concerning Wow air’s refusal to transport her for her return flight from Tel Aviv, Israel, to Montréal, Quebec, via Keflavik, Iceland, on October 18, 2017.
[2] Ms. Meyer is seeking compensation that can be...
18-C-A-2019 | Decision | 2019-03-27
SUMMARY
[1] Fabien Zeitoun filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a flight delay while travelling from Montréal, Quebec, to Tokyo, Japan, via Toronto, Ontario.
[2] Mr. Zeitoun seeks compensation for the expenses he incurred as a result of...
16-C-A-2019 | Decision | 2019-03-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport them from Grenada to Toronto, Ontario, on April 2, 2018. They are seeking compensation for their out-of-pocket expenses in the amount of...
17-C-A-2019 | Decision | 2019-03-27
SUMMARY
[1] Danailova, Todorov & Partners Law Firm (Firm) filed an application with the Canadian Transportation Agency (Agency) on behalf of Colm Heaney, Maureen Heaney and their two minor children (applicants) regarding Air Canada’s refusal to process their claim under Regulation (EC) No...
15-C-A-2019 | Decision | 2019-03-15
Zahid Hussain and Mamoona Farid and their minor children against Etihad Airways - consumer complaint
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Etihad alleging that it did not respect its offer to carry an extra piece of Ms. Farid’s baggage free of charge from Islamabad, Pakistan, to Toronto, Ontario, after Mr. Hussain agreed to give up...
14-C-A-2019 | Decision | 2019-03-04
SUMMARY
[1] In Decision No. 67-C-A-2018 (Decision) issued on December 21, 2018, the Canadian Transportation Agency (Agency) found that China Southern did not properly apply the terms and conditions set out in its International Rules and Fares Tariff, NTA(A) No. 532 (Tariff) and that the applicants...
13-C-A-2019 | Decision | 2019-02-26