Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 51-60 of 77 decisions.
SUMMARY
[1] Mr. Jin filed with the Canadian Transportation Agency (Agency) an application, on behalf of the applicant, against Air Canada, seeking the refund of a portion of the applicant’s ticket for his trip from Beijing, China to Edmonton, Alberta, via Vancouver, British Columbia on August 28,...
31-C-A-2019 | Decision | 2019-06-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a delay in the outbound leg of their round-trip travel. The applicants are seeking a 50 percent refund of their tickets, and damages for missing one day of their...
30-C-A-2019 | Decision | 2019-05-27
SUMMARY
[1] In Decision No. 14-C-A-2019, the Canadian Transportation Agency (Agency) provided Etihad with the opportunity to show cause why the Agency should not find that Rules 85(A)(1), 85(B)(3) and 87(A)(3) of its International Passenger Rules and Fares Tariff, NTA(A) No. 510 (Tariff) are...
29-C-A-2019 | Decision | 2019-05-24
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Turkish Airlines concerning their withheld, delayed, and damaged baggage.
[2] The applicants are seeking CAD 131.81 for expenses incurred as a result of Turkish Airlines’ refusal to return...
27-C-A-2019 | Decision | 2019-05-10
SUMMARY
[1] Alexis Corrieras filed an application with the Canadian Transportation Agency (Agency) against Caribbean Airlines concerning the refund of two cancelled return tickets from Caracas, Venezuela, to Toronto, Ontario, via Port of Spain, Trinidad and Tobago.
[2] The Agency will address the...
26-C-A-2019 | Decision | 2019-05-09
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), concerning the carrier’s alleged failure to provide both general assistance...
24-AT-A-2019 | Decision | 2019-04-29
SUMMARY
[1] Mr. Alexander filed an application with the Canadian Transportation Agency (Agency) against Air Canada because he was delayed in Mumbai, India, for approximately 30 hours. The Agency added Air India as a respondent to the proceeding because the original delay that caused Mr. ...
25-C-A-2019 | Decision | 2019-04-29
SUMMARY
[1] On October 5, 2018, the applicant filed an application with the Canadian Transportation Agency (Agency) concerning Air Canada’s refusal to transport him from Montréal, Quebec, to Riga, Latvia, via Frankfurt, Germany, on April 24, 2018.
[2] The applicant confirmed to the Agency that he...
23-C-A-2019 | Decision | 2019-04-16
SUMMARY
[1] Yi Wang, on behalf of the applicants, filed an application with the Canadian Transportation Agency (Agency) concerning Air Canada’s refusal to transport them due to improper travel documentation for Rong Li and R.W. from Edmonton, Alberta, to Guangzhou, China, via Vancouver, British...
22-C-A-2019 | Decision | 2019-04-10
SUMMARY
[1] Abdul Khan filed an application with the Canadian Transportation Agency (Agency) against Air Canada, regarding a flight delay and subsequent itinerary change that occurred on the applicant’s trip from Saskatoon, Saskatchewan, to Islamabad, Pakistan.
[2] The Agency will address the...
21-C-A-2019 | Decision | 2019-04-09