Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 21-30 of 39 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning damage to their checked baggage while travelling from Toronto, Ontario, to Puerto Vallarta, Mexico, on October 27, 2018.
[2] The applicant seeks compensation in the amount...
54-C-A-2019 | Decision | 2019-08-28
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding delays that they experienced on Flight No. AC1806 between Toronto, Ontario, and San José, Costa Rica, on December 30, 2017 (outbound flight) and Flight...
53-C-A-2019 | Decision | 2019-08-26
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) on behalf of themselves and their two minor children against Air Transat concerning its refusal to transport them.
[2] The applicant seeks reimbursement for the cost of the replacement tickets that they...
52-C-A-2019 | Decision | 2019-08-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against AeroMexico concerning changes to the itinerary of their round-trip travel from Montréal, Quebec, to Acapulco, Mexico. Specifically, AeroMexico replaced Flight No. AM310 from Acapulco...
51-C-A-2019 | Decision | 2019-08-19
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning their claim of having been denied boarding on Flight No. WS714 from Vancouver, British Columbia, to Toronto, Ontario, on February 23, 2018.
[2] The applicants...
50-C-A-2019 | Decision | 2019-08-16
Abdul-Rasheed Lassan against Saudi Arabian Airlines Corporation and Air Canada. - consumer complaint
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) on June 29, 2018 concerning Saudi Arabian Airlines’ decision to deny him boarding for his flight from Jeddah, Saudi Arabia, to Toronto, Ontario, Canada, via Dubai, United Arab Emirates, on...
49-C-A-2019 | Decision | 2019-08-15
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Saudi Arabian Airlines because the departure of their flight from Jeddah, Saudi Arabia, to Toronto, Ontario, was delayed for approximately 16 hours.
[2] The applicants, a mother and her...
45-C-A-2019 | Decision | 2019-08-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a two-day flight delay returning from Nassau, Bahamas, to Montréal, Quebec, via Toronto, Ontario.
[2] The applicants are seeking a full reimbursement of their tickets in the...
44-C-A-2019 | Decision | 2019-08-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Pacific Coastal because they missed their flight with Sunwing Airlines Inc. (Sunwing) from Vancouver, British Columbia, to Toronto, Ontario, as a result of the delayed arrival of their Pacific...
43-C-A-2019 | Decision | 2019-07-22
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Brussels Airlines for the loss of several items in the two pieces of baggage that they checked following a flight from Ottawa, Ontario, Canada, to Conakry, Guinea, via Toronto, Ontario, Canada,...
42-C-A-2019 | Decision | 2019-07-17