Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 51-60 of 92 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Brussels Airlines for the loss of several items in the two pieces of baggage that they checked following a flight from Ottawa, Ontario, Canada, to Conakry, Guinea, via Toronto, Ontario, Canada,...
42-C-A-2019 | Decision | 2019-07-17
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) concerning Air Maroc’s refusal to transport them aboard Flight No. AT0274 from Casablanca, Morocco, to Beirut, Lebanon, on May 5, 2018, and their decision not to travel aboard Air...
41-C-A-2019 | Decision | 2019-07-16
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the accommodation measures provided in relation to his allergy to dogs.
[2] The applicant requests a refund of $1,060 for expenses incurred with regard to his application and...
40-AT-A-2019 | Decision | 2019-07-11
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its notification practices. Specifically, the applicants argue that Air Canada did not make reasonable efforts to inform them of a schedule change, which is in...
39-C-A-2019 | Decision | 2019-07-05
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Jet Airways concerning the delay and loss of his checked baggage while travelling from Toronto, Ontario, to Chennai, India, via Delhi, India, from August 1 to 3, 2018.
[2] The applicant...
38-C-A-2019 | Decision | 2019-07-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning the carrier’s refusal to transport Maria Guadalupe Lyell from Mexico City, Mexico, to Toronto, Ontario, Canada, on March 12, 2017.
[2] They seek compensation for the...
37-C-A-2019 | Decision | 2019-07-02
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat concerning its refusal to transport him from London, United Kingdom, to Calgary, Canada, on the basis that he did not pay the required excess baggage fees.
[2] The applicant is...
36-C-A-2019 | Decision | 2019-06-27
SUMMARY
[1] This Decision informs passengers, transportation service providers, organizations representing persons with disabilities, and Canadians in general of the Agency’s approach to applications made pursuant to subsection 172(1) of the CTA.
THE LAW
[2] Section 5 of the CTA, entitled National...
33-AT-A-2019 | Decision | 2019-06-21
SUMMARY
[1] On May 31, 2017, the City filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 101(3) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA) and subsection 16(1) of the Railway Safety Act, R.S.C., 1985, c. 32 (4th Supp.) [RSA], for...
34-R-2019 | Decision | 2019-06-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding their flight from Toronto, Ontario, to Saint John, New Brunswick, that was rerouted to Moncton, New Brunswick, on August 23, 2017 due to weather conditions. They...
35-C-A-2019 | Decision | 2019-06-21