Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 11-16 of 16 decisions.
[1] Miled El Hajj purchased a round-trip ticket from Royal Air Maroc for travel from Montréal, Quebec, to Beirut, Lebanon, via Casablanca, Morocco. On the outbound portion of his itinerary, Mr. El Hajj was scheduled to depart from Montréal at 8:15 pm on December 19, 2019, and arrive...
134-C-A-2022 | Decision | 2022-11-08
[1] On November 4, 2020, the applicants purchased tickets to travel with Swoop from Toronto, Ontario, to Kelowna, British Columbia, on December 27, 2020, and to travel with WestJet from Kelowna to London, Ontario, via Calgary, Alberta, on January 2, 2021, for a skiing holiday. On...
135-C-A-2022 | Decision | 2022-11-08
[1] The applicants purchased round-trip tickets from the respondent for travel between Winnipeg, Manitoba and Halifax, Nova Scotia, via Toronto, Ontario, departing on August 25, 2021, and returning on August 29, 2021.
[2] The applicants' flight from Halifax to Toronto experienced a delay, causing...
130-C-A-2022 | Decision | 2022-11-01
[1] Amlan Ghosh and Nivedita Ghosh purchased a round-trip ticket to travel from New Delhi, India, to Toronto, Ontario, on April 10, 2020, and returning on June 14, 2020, for a total cost of CAD 3,367.04.
[2] Ms. Bhardwaj purchased round-trip tickets for herself and the...
132-C-A-2022 | Decision | 2022-11-01
[1] The applicants initially booked round-trip tickets to travel from Vancouver, British Columbia, to Lima, Peru, via Mexico City, Mexico, departing July 19, 2020, and returning August 14, 2020. On June 14, 2020, the respondent cancelled their flights, citing the COVID-19 pandemic as the reason for...
131-C-A-2022 | Decision | 2022-11-01
[1] The applicants purchased round-trip tickets to travel from Toronto, Ontario, to Islamabad, Pakistan, via Abu Dhabi, United Arab Emirates. Upon arrival in Islamabad on December 10, 2020, one of the applicants’ seven pieces of checked baggage was wrapped in a thin plastic bag and damaged,...
133-C-A-2022 | Decision | 2022-11-01