Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 461-470 of 16169 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s refusal to transport them on Flight No. WS652.
[2] The applicant is requesting compensation in the amount of CAD 178.51 for hotel accommodation and CAD ...
49-C-A-2020 | Decision | 2020-07-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a late flight and the delay in the delivery of two of their pieces of baggage.
[2] The applicants seek reimbursement of CAD 1,819.20, the value of their two tickets, as...
35-C-A-2020 | Decision | 2020-05-26
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning the rescheduling of their round-trip itinerary from Philadelphia, Pennsylvania, USA, to Calgary, Alberta.
[2] The applicants seek a refund for the tickets purchased,...
34-C-A-2020 | Decision | 2020-05-25
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a business class seat upgrade that he purchased for Flight No. AC8457, departing on March 18, 2019, from Boston, United States of America, to Montréal (Quebec).
[2...
33-C-A-2020 | Decision | 2020-05-22
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a schedule irregularity when their direct flight from Calgary, Alberta, to Fort Lauderdale, Florida, on March 16, 2019, was cancelled due to the grounding of the...
26-C-A-2020 | Decision | 2020-05-13
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its refusal to transport the infant of Michael and Amy Clark.
[2] The applicants seek compensation in the amount of CAD 5,706.63 in addition to damages for pain and stress...
30-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding a delay of approximately 7 hours on Flight No. WS3605.
[2] The applicant is requesting CAD 700 in compensation, consistent with what would be payable under the Air...
28-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicant, accompanied by an Emotional Support Animal (ESA), was told to disembark the aircraft when Porter identified the ESA’s behaviour as posing a safety risk. The applicant filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to:...
29-AT-C-A-2020 | Decision | 2020-03-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation fee for their tickets for a flight from Shanghai, China, to Ottawa, Ontario, via Montréal, Quebec, on June 18, 2018.
[2] The applicants are...
27-C-A-2020 | Decision | 2020-03-17
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation and delays of his flight from Toronto, Ontario, to Vancouver, British Columbia, on April 1, 2019.
[2] The applicant seeks EUR 600 in compensation...
25-C-A-2020 | Decision | 2020-03-12