Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 11-20 of 24 decisions.
COMPLAINTS
[1] The five complainants (complainants) listed in the Appendix filed complaints with the Canadian Transportation Agency (Agency) with respect to the cancellation or variation by Iberia, Lineas Aereas De Espana, S.A. (Iberia Air Lines of Spain) [Iberia] and China Southern Airlines...
290-C-A-2014 | Decision | 2014-07-28
INTRODUCTION
[1] This Decision refers to complaints filed by Ivan Lee, Andrew Chi-Tai Lyu, Erik Bergsland, and Klaus Vogel (complainants) against Swiss International Air Lines Ltd. also carrying on business as Swiss (Swiss) with the Canadian Transportation Agency (Agency).
[2] In Decision No. LET-C...
285-C-A-2014 | Decision | 2014-07-24
INTRODUCTION
[1] On February 4, 2014, Lewis Forsythe boarded Air Canada Flight No. AC0081 from Lima, Peru to Toronto, Ontario, Canada but was deplaned by Air Canada due to alleged disruptive behaviour. Mr. Forsythe purchased a replacement ticket to travel with Compañia Panameña de Aviacion, S.A....
260-C-A-2014 | Decision | 2014-07-09
INTRODUCTION
[1] Gábor Lukács filed a complaint with the Canadian Transportation Agency (Agency) alleging that Rule 18, Denied Boarding Compensation, of the Domestic Tariff, CTA(A) No. 1 (Tariff) of Porter Airlines Inc. (Porter) is unreasonable within the meaning of subsection 67.2(1) of the...
249-C-A-2014 | Decision | 2014-06-30
INTRODUCTION
[1] Onencan Cankech filed a complaint with the Canadian Transportation Agency (Agency) against Brussels Airlines N.V./S.A. carrying on business as Brussels Airlines (Brussels Airlines) concerning the loss of checked baggage while travelling on July 5, 2011 from Brussels, Belgium to...
244-C-A-2014 | Decision | 2014-06-26
COMPLAINTS
[1] This Decision relates to 83 complaints filed with the Canadian Transportation Agency (Agency) by the complainants (complainants) listed in the Appendix. These complaints relate to the cancellation by Swiss International Air Lines Ltd. also carrying on business as Swiss (Swiss) of...
202-C-A-2014 | Decision | 2014-05-27
BACKGROUND
[1] In Decision No. 10-C-A-2014, the Canadian Transportation Agency (Agency), among other matters, directed British Airways Plc carrying on business as British Airways (British Airways) to show cause why the Agency should not require British Airways, with respect to the denied...
201-C-A-2014 | Decision | 2014-05-26
INTRODUCTION
[1] Between July 24 and November 6, 2013, the Canadian Transportation Agency (Agency) received complaints regarding the cancellation of tickets. In Decision No. LET-C-A-12-2014, the Agency opened pleadings on 88 complaints. The complaints were combined, pursuant to section 6 of the...
191-C-A-2014 | Decision | 2014-05-20
INTRODUCTION
[1] On November 30, 2013, Omar Ghumrawi filed a complaint with the Canadian Transportation Agency (Agency) against US Airways Inc. carrying on business as US Air, US Airways, US Airways Shuttle, US Airways Express and MidAtlantic Airways (US Airways) regarding the application of...
148-C-A-2014 | Decision | 2014-04-24
INTRODUCTION
[1] On August 7, 2013, Danny Pagoda filed with the Canadian Transportation Agency (Agency) a complaint against Delta Air Lines, Inc. carrying on business as Delta Air Lines, Delta and Delta Shuttle (Delta) alleging that by not adding a stopover to two tickets with unlimited stopovers...
100-C-A-2014 | Decision | 2014-03-20