Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-10 of 74 decisions.
SUMMARY
[1] Mr. Munyaka filed an application with the Canadian Transportation Agency (Agency) against WestJet concerning a reservation change.
[2] Mr. Munyaka seeks a refund in the amount of a CAD 196 for the difference in fare he paid for a reservation change, interest on the period...
113-C-A-2020 | Decision | 2020-12-24
SUMMARY
[1] Kevin Nicholls filed an application with the Canadian Transportation Agency (Agency) against Interjet concerning a watch that was missing from his piece of checked baggage.
[2] Mr. Nicholls seeks compensation in the amount of CAD 249, which represents the cost to replace...
112-C-A-2020 | Decision | 2020-12-21
SUMMARY
[1] Ms. Morry filed an application with the Canadian Transportation Agency (Agency) against Delta regarding her delayed piece of baggage and loss of baggage in Freetown, Sierra Leone, on December 26, 2019. She seeks compensation in the amount of EUR 1,130 for loss of...
110-C-A-2020 | Decision | 2020-12-10
An erratum was issued on December 6, 2021
SUMMARY
[1] Muhammad Islam filed an application with the Canadian Transportation Agency (Agency) against Oman Air regarding its refusal to transport him on his flight from Muscat, Oman, to London, United Kingdom, on March 6, 2019. Mr. Islam...
109-C-A-2020 | Decision | 2020-12-09
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning baggage fees that were collected at the time of travel.
[2] The applicants seek reimbursement in the amount of EUR 120 for the checked baggage fees they had to pay...
108-C-A-2020 | Decision | 2020-12-02
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning Prabhjeet Pamma’s and one lap-held infant’s being downgraded from business class to economy class on Flight No. AC933 from Cancun, Mexico, to Vancouver, British Columbia, on March ...
107-C-A-2020 | Decision | 2020-11-30
SUMMARY
[1] Camila Soares filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding the cancellation of her reservation on her return flight from São Paulo, Brazil, to Toronto, Ontario, via Rio de Janeiro, Brazil, and New York, USA.
[2] The...
106-C-A-2020 | Decision | 2020-11-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning the cancellation of Interjet Flight No. 2851 from Vancouver, British Columbia, to Mexico City, Mexico, on December 17, 2018.
[2] The applicants seek the following...
104-C-A-2020 | Decision | 2020-11-18
SUMMARY
[1] Ali Madooei filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation of Flight No. AC7506 from Toronto, Ontario, to Baltimore, USA, on January 31, 2019.
[2] Mr. Madooei purchased a standard economy fare ticket in the amount of...
102-C-A-2020 | Decision | 2020-11-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) concerning a delay that they incurred while going through security screening, resulting in them missing the boarding cut-off time for Flight No. WS121 on July 24, 2019 from Calgary, Alberta,...
100-C-A-2020 | Decision | 2020-11-09