Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 51-60 of 135 decisions.
[1] Fernando Maldonado Daza was originally scheduled to travel on August 2, 2021, from Saskatoon, Saskatchewan to Bogotá, Colombia, via Toronto, Ontario, departing from Saskatoon at 7:30 a.m. and arriving in Toronto at 12:34 p.m., then departing from Toronto at 3:00 p.m. and arriving in Bogotá at 8...
96-C-A-2022 | Decision | 2022-07-25
SUMMARY
[1] Marcia Yale filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the lack of a One Person, One Fare (1P1F) policy for international flights to provide an extra seat free of charge to provide additional floor space for her service dog, and...
95-AT-A-2022 | Decision | 2022-07-21
[1] The applicant purchased a round-trip ticket to travel from Vancouver, British Columbia, to Delhi, India, via Paris, France, and Mumbai, India, on the outbound portion of their itinerary. The applicant was refused transportation while in transit in Paris on February 10, 2020. The applicant...
94-C-A-2022 | Decision | 2022-07-20
[1] The applicants purchased round-trip tickets from FareBoom, an online travel agency, to travel with the respondent from Edmonton, Alberta, to Phoenix, Arizona, departing on March 26, 2020, and returning on April 4, 2020.
[2] On March 19, 2020, the applicants cancelled their reservation...
93-C-A-2022 | Decision | 2022-07-19
[1] The applicants purchased non-refundable, round-trip economy class tickets from Delta for travel between Ottawa, Ontario, and Fort Lauderdale, United States, via Toronto, Ontario, departing on October 11, 2019, and returning on October 15, 2019, at a cost of CAD 507.23 per ticket. On the...
92-C-A-2022 | Decision | 2022-07-12
[1] The applicants purchased non-refundable, round-trip economy class tickets from Delta for travel between Ottawa, Ontario, and Fort Lauderdale, United States, via Toronto, Ontario, departing on October 11, 2019, and returning on October 15, 2019, at a cost of CAD 507.23 per ticket. On the evening...
92-C-A-2022 | Decision | 2022-07-12
[1] Ms. Calmuschi purchased a ticket from Royal Air Maroc for a round-trip flight from Montréal, Quebec, to Marrakesh, Morocco, via Casablanca, Morocco.
[2] Ms. Calmuschi’s flight from Montréal to Casablanca on September 6, 2019, Flight AT207, was delayed due to technical aircraft...
91-C-A-2022 | Decision | 2022-07-11
[1] Owen Lareau was originally scheduled to travel from Regina, Saskatchewan, to Ottawa, Ontario, via Toronto, Ontario, on July 18, 2021. His flight from Regina to Toronto was cancelled on the day of departure because of a crew shortage. WestJet rebooked Mr. Lareau to travel the following day. He...
89-C-A-2022 | Decision | 2022-07-08
SUMMARY
[1] Rachel Bromberg was scheduled to travel with Air Canada on Flight AC1853 from Toronto, Ontario, to Las Vegas, Nevada, on February 26, 2020. After boarding the aircraft, Ms. Bromberg asked to switch seats because she felt anxious. A flight attendant told Ms. Bromberg that she could...
88-AT-A-2022 | Decision | 2022-07-06
[1] Thomas Kenny purchased a round-trip ticket to travel from Toronto, Ontario, to Dublin, Ireland, departing on February 27, 2020 at 8:45 p.m., and returning on March 16, 2020. Mr. Kenny’s outgoing flight was delayed and then cancelled; he was offered hotel accommodations and meal...
86-C-A-2022 | Decision | 2022-07-04