Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 1-7 of 7 decisions.
Summary
The Canadian Transportation Agency (Agency) received an application from the Canada Border Services Agency (CBSA), requesting a permanent exemption from subsection 235(1) of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) pursuant to subsection 170(4) of...
LET-AT-A-21-2024 | Letter Decision | 2024-04-10
Summary
[1] The Canadian Transportation Agency (Agency) received an application from the Canadian Air Transport Security Authority (CATSA), requesting a permanent exemption from subsection 235(1) of the Accessible Transportation for Persons with Disabilities Regulations (ATPDR) pursuant to...
LET-AT-A-20-2024 | Letter Decision | 2024-04-10
Summary
[1] Sarina Cormier filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding Air Canada’s refusal to allow her to assume responsibility for the care and safety of her child when she travels with a support person under the 1P1F policy, and regarding...
LET-AT-A-12-2024 | Letter Decision | 2024-04-05
Summary
[1] Haroun Testouri filed an application with the Canadian Transportation Agency (Agency) against LOT, alleging that:
as a person who is Deaf, he faced a barrier when he was unable to modify his reservation on LOT’s website or by other electronic means, and
he was denied boarding on a...
LET-AT-C-A-11-2024 | Letter Decision | 2024-03-05
Summary
[1] Christopher Basaraba filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding WestJet’s denial of a mask exemption request during the COVID-19 pandemic.
[2] Mr. Basaraba seeks compensation for pain and suffering in the amount of CAD 20,000, a...
LET-AT-A-8-2024 | Letter Decision | 2024-02-21
Summary
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding their refusal to accommodate her by transporting her ESA in the cabin for travel to London, United Kingdom (UK).
[2] The applicant submits that she needs to travel...
LET-AT-C-A-7-2024 | Letter Decision | 2024-02-20
Background
On February 10, 2023, in Letter Decision LET-A-5-2023 (Determination), the Canadian Transportation Agency (Agency) determined that Volatus is Canadian, as defined in subsection 55(1) of the Canada Transportation Act, SC 1996, c 10, as amended (CTA), on the...
LET-A-3-2024 | Letter Decision | 2024-02-12