Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-3 of 3 decisions.
SUMMARY
[1] Dr. Brighouse filed an application with the Canadian Transportation Agency (Agency) regarding Air Canada’s refusal to transport her on board Flight No. AC1188 from Vancouver, British Columbia, to Kelowna, British Columbia, on March 10, 2018.
[2] Dr. Brighouse is seeking...
61-C-A-2018 | Decision | 2018-11-30
SUMMARY
[1] Fan (Michelle) Guo, on behalf of her daughter Ms. Hou, filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding travel credits.
[2] Ms. Hou is seeking a travel credit of CAN$700, which she states is the amount she had to pay for tickets...
62-C-A-2018 | Decision | 2018-11-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet because they did not obtain the seats they had pre‑selected and paid for on their WestJet flight. They are also seeking compensation in the amount of CAN$200 per person and a change in...
60-C-A-2018 | Decision | 2018-11-15