Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 91-100 of 147 decisions.
SUMMARY
[1] Andrew Hassoun filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the cancellation of his scheduled flight from Newark, New Jersey, USA, to Ottawa, Ontario, on August 6, 2019.
[2] Mr. Hassoun seeks compensation for the expenses...
58-C-A-2021 | Decision | 2021-06-16
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding flight cancellations that they experienced.
[2] The applicants seek compensation in the amount of CAD 4,275, broken down as follows:
CAD 300 as general damages for...
59-C-A-2021 | Decision | 2021-06-16
SUMMARY
[1] George Cescon filed an application with the Canadian Transportation Agency (Agency) alleging that Flair cancelled Flight No. F8134 from Winnipeg, Manitoba, to Toronto, Ontario, on June 28, 2019, without notice or rebooking.
[2] Mr. Cescon seeks a refund of his ticket with Flair and...
56-C-A-2021 | Decision | 2021-06-15
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet claiming that their seats for Flight No. WS737 from London, Ontario, to Calgary, Alberta, on September 7, 2019, did not provide sufficient additional leg room for Karimabanu Murji. They...
54-AT-A-2021 | Decision | 2021-06-14
SUMMARY
[1] Briant Delaney filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding its refusal to transport him on Flight No. WO112 from Hamilton, Ontario, to Halifax, Nova Scotia, on August 19, 2019.
[2] Mr. Delaney seeks compensation in...
53-C-A-2021 | Decision | 2021-06-08
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning baggage that was lost, damaged and delayed. The Agency added Swiss as an additional respondent to this case.
[2] The applicants seek compensation for the cost to replace...
52-C-A-2021 | Decision | 2021-06-07
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the carrier seeking compensation for expenses they incurred due to a piece of their baggage being delayed after they travelled with the carrier.
[2] On February 11, 2020, the carrier ceased all...
50-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding having to check and pay for their carry-on baggage.
[2] The Agency will address the following issues:
Did the respondent properly apply the terms and conditions set out...
46-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] Shirin Fayz filed an application with the Canadian Transportation Agency (Agency) against Austrian Airlines, pursuant to subsection 172(1) of the CTA, with respect to Austrian Airlines’ alleged failure to provide wheelchair assistance and assistance with her piece of checked...
51-AT-C-A-2021 | Decision | 2021-06-03
SUMMARY
[1] William Garrett McAllister filed an application with the Canadian Transportation Agency (Agency) against Air Transat claiming that Air Transat’s policy not to allow persons with disabilities to sit in the emergency exit row is discriminatory.
[2] The applicant seeks an order that Air...
48-AT-A-2021 | Decision | 2021-06-02