Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 21-30 of 19563 decisions.
[1] The applicants purchased tickets to travel with Air Canada on November 19, 2019. Their flight was cancelled and Air Canada refunded the Bank of America USD Visa Debit Card (BOA Visa) that was used to purchase the tickets. The applicants claimed that they never received this refund because the...
128-C-A-2023 | Decision | 2023-08-18
[1] The applicant purchased a round-trip ticket from the respondent for travel from Montréal, Quebec, to Guatemala City, Guatemala, via Mexico City, Mexico, departing on February 28, 2020, and returning March 15, 2020.
[2] The applicant claims that the respondent denied him boarding because the...
125-C-A-2023 | Decision | 2023-08-17
Summary
[1] Timothy Rose filed an application with the Canadian Transportation Agency (Agency) because the aircraft used by Air Canada to transport passengers from Toronto, Ontario, to Cleveland, Ohio, as well as several other transborder routes, cannot accommodate his power wheelchair.
[2] In...
123-AT-A-2023 | Decision | 2023-08-11
[1] Mr. Thibault submits that he was scheduled to travel on Flight F82101 from Toronto, Ontario, to Edmonton, Alberta, on May 31, 2022, and on Flight F88500 from Kitchener, Ontario, to Vancouver, British Columbia, on June 15, 2022. He claims that one of his flights was...
120-C-A-2023 | Decision | 2023-08-09
[1] Shayne Pfeifer purchased round-trip tickets to travel with Swoop from Winnipeg, Manitoba, to Hamilton, Ontario, departing on January 10, 2020, and returning on January 12, 2020. Mr. Pfeifer’s outbound flight, Flight WO210, was delayed and arrived in Hamilton 13 hours and 14 minutes later than...
121-C-A-2023 | Decision | 2023-08-09
[1] Nathan Roberts was originally scheduled to travel from Charlottetown, Prince Edward Island, to Vancouver, British Columbia, via Toronto, Ontario, on August 28, 2021, departing at 5:45 am with an arrival time of 9:46 am at Vancouver. On August 27, 2021, he was notified...
122-C-A-2023 | Decision | 2023-08-09
Summary
[1] The applicants filed applications with the Canadian Transportation Agency (Agency) under section 103 of the Canada Transportation Act (CTA) for private crossings located on the ICF’s Victoria Subdivision in British Columbia: Moira and Peter Nash at approximately mileage ...
119-R-2023 | Decision | 2023-08-04
[1] Waqas Haque purchased round-trip tickets for travel from Toronto, Ontario, to Jeddah, Saudi Arabia, via Doha, Qatar, departing on October 14, 2021, and returning on October 27, 2021. Mr. Haque was refused transportation in Jeddah on October 27, 2021.
[2] Mr. Haque seeks the following:...
117-C-A-2023 | Decision | 2023-08-01
[1] The applicants purchased round-trip tickets with Expedia to travel from Toronto, Ontario, to Bogota, Colombia, via Mexico City, Mexico, departing on December 21, 2019, and returning on January 18, 2020. The return portion of the flight included two segments, with the first being operated by...
115-C-A-2023 | Decision | 2023-07-21
[1] The applicants purchased five round-trip tickets with the respondent to travel from Lima, Peru, to Montréal, Quebec, via Cancun, Mexico, as follows:
one ticket departing on May 29, 2020, and returning on September 5, 2020;
two tickets departing on May 29, 2020, and returning on...
114-C-A-2023 | Decision | 2023-07-17