Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-6 of 6 decisions.
SUMMARY
[1] Camila Soares filed an application with the Canadian Transportation Agency (Agency) against the respondents regarding the cancellation of her reservation on her return flight from São Paulo, Brazil, to Toronto, Ontario, via Rio de Janeiro, Brazil, and New York, USA.
[2] The...
106-C-A-2020 | Decision | 2020-11-23
SUMMARY
[1] Jaspreet Bal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding its requirement that she pay for her checked baggage, which although carry-on size, had to be checked as it contained a kirpan. Ms. Bal checked in and paid her baggage fee...
75-C-A-2020 | Decision | 2020-08-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning the rescheduling of their round-trip itinerary from Philadelphia, Pennsylvania, USA, to Calgary, Alberta.
[2] The applicants seek a refund for the tickets purchased,...
34-C-A-2020 | Decision | 2020-05-25
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Swoop, regarding the cancellation of his flight from Abbotsford, British Columbia, to Hamilton, Ontario, that was scheduled to depart on February 16, 2019.
[2] The applicant seeks compensation in...
20-C-A-2020 | Decision | 2020-02-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against China Airlines concerning missing car keys from his checked baggage.
[2] The applicant is seeking to recover CAD 364 for the expenses that he incurred for the emergency replacement of his...
18-C-A-2020 | Decision | 2020-02-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against United Airlines regarding the rerouting of the final flight segment of the applicant’s itinerary from Perth, Australia, to Calgary, Alberta, via Singapore, Republic of Singapore, and San ...
1-C-A-2020 | Decision | 2020-01-07