Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
- 2023 97 Apply 2023 filter
- 2022 121 Apply 2022 filter
- 2021 120 Apply 2021 filter
- 2020 96 Apply 2020 filter
- 2019 77 Apply 2019 filter
- 2018 60 Apply 2018 filter
- 2017 104 Apply 2017 filter
- 2016 283 Apply 2016 filter
- 2015 309 Apply 2015 filter
- 2014 331 Apply 2014 filter
- 2013 339 Apply 2013 filter
- 2012 394 Apply 2012 filter
- 2011 339 Apply 2011 filter
- 2010 415 Apply 2010 filter
- 2009 411 Apply 2009 filter
- 2008 450 Apply 2008 filter
- 2007 472 Apply 2007 filter
- 2006 581 Apply 2006 filter
- 2005 560 Apply 2005 filter
- 2004 550 Apply 2004 filter
- 2003 561 Apply 2003 filter
- 2002 601 Apply 2002 filter
- 2001 525 Apply 2001 filter
- 2000 560 Apply 2000 filter
- 1999 518 Apply 1999 filter
- 1998 535 Apply 1998 filter
- 1997 575 Apply 1997 filter
- 1996 554 Apply 1996 filter
- 1995 841 Apply 1995 filter
- 1994 816 Apply 1994 filter
- 1993 840 Apply 1993 filter
- 1992 766 Apply 1992 filter
- 1991 602 Apply 1991 filter
- 1990 610 Apply 1990 filter
- 1989 616 Apply 1989 filter
- 1988 482 Apply 1988 filter
Showing 71-80 of 16111 decisions.
[1] The applicants submitted an application to the Canadian Transportation Agency (Agency) against the respondent regarding the refund of tickets that they purchased from the respondent for a flight from Montréal, Quebec, to Cancun, Mexico, departing on March 15, 2020, and returning on March 22,...
30-C-A-2023 | Decision | 2023-03-16
[1] The applicants purchased round-trip tickets for travel from Montréal, Quebec, to Cancun, Mexico, departing on June 24, 2020, and returning on July 8, 2020.
[2] The applicants state that the respondent cancelled their flight before the scheduled departure date and that they therefore were...
31-C-A-2023 | Decision | 2023-03-16
Summary
[1] Mr. Abbasi filed an application with the Canadian Transportation Agency (Agency) against Air France alleging that Air France refused to accommodate his request for a seating accommodation.
[2] Mr. Abbasi seeks the following:
changes to Air France’s policy on seating accommodation;
an...
26-AT-A-2023 | Decision | 2023-03-14
[1] The applicants were scheduled to take a return flight from Cancún, Mexico, to Montréal, Quebec, on February 15, 2020. They state that they were denied boarding without being given a reason for the denial, and that they were rebooked on an alternate flight with the respondent the next day,...
27-C-A-2023 | Decision | 2023-03-14
[1] Nima Mahdavian purchased a ticket through Expedia to travel with Interjet from Mexico City, Mexico, to Toronto, Ontario, on May 10, 2020. He states that the carrier cancelled his flight because of the COVID-19 pandemic, and that he was provided with a credit for his ticket, in the...
29-C-A-2023 | Decision | 2023-03-14
[1] Christopher Browne was scheduled to travel from Philadelphia, Pennsylvania, to Calgary, Alberta, via Montréal, Quebec, on February 28, 2020. Mr. Browne’s flight from Philadelphia to Montréal, Flight AC8033, was delayed upon departure, causing Mr. Browne to miss his...
25-C-A-2023 | Decision | 2023-03-09
[1] The applicant purchased a round-trip ticket through a travel agency to travel from Montréal, Quebec, to Kigali, Rwanda, departing on July 12, 2019, at 3:00 pm and arriving on July 13, 2019, at 6:50 pm. The outbound itinerary consisted of a connecting flight in Toronto, Ontario, and Brussels,...
24-C-A-2023 | Decision | 2023-03-09
[1] In Decision 98-C-A-2022 (Joel Goldberg and Louise Déry-Goldberg v Air Canada), the Canadian Transportation Agency (Agency) was of the preliminary view that Exception 2 of Rule 100(C) of Air Canada’s Tariff is unjust and unreasonable because it is more restrictive than the refund...
23-C-A-2023 | Decision | 2023-03-08
[1] The applicants purchased tickets through Expedia for travel from Cancun, Mexico, to Toronto, Ontario, departing on May 9, 2020, with the respondent.
[2] The applicants state, “Due to the COVID-19 pandemic, [they] could not leave the country and [their] flight was cancelled.” The respondent...
21-C-A-2023 | Decision | 2023-03-06
[1] Alyssa Wallace purchased a round-trip ticket for travel with Interjet from Montréal, Quebec, to Cancun, Mexico, departing on November 16, 2019, and returning on November 23, 2019.
[2] Ms. Wallace states that she checked the same piece of baggage on her outbound and return flights; and that she...
22-C-A-2023 | Decision | 2023-03-06