Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-4 of 4 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Transat concerning its refusal to transport him from London, United Kingdom, to Calgary, Canada, on the basis that he did not pay the required excess baggage fees.
[2] The applicant is...
36-C-A-2019 | Decision | 2019-06-27
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding their flight from Toronto, Ontario, to Saint John, New Brunswick, that was rerouted to Moncton, New Brunswick, on August 23, 2017 due to weather conditions. They...
35-C-A-2019 | Decision | 2019-06-21
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Etihad for refusing to check them in for their flight and for cancelling their reservation. The applicants are seeking a full refund of their cancelled tickets.
[2] The Agency will address the...
32-C-A-2019 | Decision | 2019-06-10
SUMMARY
[1] Mr. Jin filed with the Canadian Transportation Agency (Agency) an application, on behalf of the applicant, against Air Canada, seeking the refund of a portion of the applicant’s ticket for his trip from Beijing, China to Edmonton, Alberta, via Vancouver, British Columbia on August 28,...
31-C-A-2019 | Decision | 2019-06-07