Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Sector
Ruling type
Date
Showing 81-90 of 92 decisions.
SUMMARY
[1] MK filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning a tarmac delay in Calgary, Alberta, and its impacts on them. MK alleges that they were on board Air Canada Flight No. AC844 for six hours prior to being disembarked. They state that...
12-AT-C-A-2019 | Decision | 2019-02-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) pursuant to subsection 172(1) of the Canada Transportation Act, S.C., 1996, c. 10, as amended (CTA), alleging that Air Canada denied them assistance while they were travelling on Flight No. AC1937 from...
11-AT-A-2019 | Decision | 2019-02-19
SUMMARY
[1] Mr. Pieters filed an application with the Canadian Transportation Agency (Agency) against WestJet, in which he submits that he was racially and criminally profiled by WestJet while travelling from Port of Spain, Trinidad and Tobago, to Toronto, Ontario, on July 2, 2018.
[2] Mr. Pieters...
9-C-A-2019 | Decision | 2019-02-14
SUMMARY
[1] Ms. Pringle and Mr. Lepik filed an application with the Canadian Transportation Agency (Agency) against Orca Airways concerning a refund for three cancelled flights. The applicants are seeking a refund from Orca Airways in the amount of $327.00 for the total price of one ticket and the...
10-C-A-2019 | Decision | 2019-02-14
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) regarding the delay of and damage to their baggage. The delay and damage occurred while the baggage was being transported from Canada to Sri Lanka by Qatar Airways and American Airlines.
[2] The...
8-C-A-2019 | Decision | 2019-02-12
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against All Nippon concerning aircraft changes that occurred on portions of their routing, resulting in the applicants being provided with cradle seating as opposed to staggered flat bed seating. The...
7-C-A-2019 | Decision | 2019-02-08
SUMMARY
[1] Mr. Lukács filed an application with the Canadian Transportation Agency (Agency) alleging that Swoop has failed to identify a “basic fare” in its 2018 Domestic Tariff, CTA(A) No.1 (Tariff), contrary to paragraph 67(1)(b) of the Canada Transportation Act, S.C. 1996, c. 10, as amended (...
6-C-A-2019 | Decision | 2019-01-30
SUMMARY
[1] On August 7, 2018, Air Canada filed an application with the Canadian Transportation Agency (Agency), requesting that the Agency review and vary Decision No. 71-C-A-2017 (First Decision) and Decision No. 12-C-A-2018 (Second Decision).
[2] Air Canada submits that the adoption of the...
5-C-A-2019 | Decision | 2019-01-25
SUMMARY
[1] Bruce Kruger filed an application with the Canadian Transportation Agency (Agency) against Air Canada pursuant to subsection 172(1) of the CTA regarding difficulties that he experienced in relation to seating assignment and pre‑boarding for the round-trip flight that he booked...
4-AT-A-2019 | Decision | 2019-01-23
SUMMARY
[1] Mr. Delean travelled with Turkish Airlines from Toronto, Ontario, to Mumbai, India, via Istanbul, Turkey, for a one-week business trip followed by one week of vacation. When he arrived at the Chhatrapati Shivaji Maharaj International Airport (airport) in Mumbai on November 14, 2017, his...
3-C-A-2019 | Decision | 2019-01-21