Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 11-20 of 60 decisions.
SUMMARY
[1] On April 3, 2018, the Canadian Transportation Agency (Agency) issued Decision No. LET‑AT‑A‑21-2018 (Decision), where it found, on a preliminary basis, that Mr. Tonge is a person with a disability and that he encountered an obstacle while travelling with Air Canada. Air Canada was...
54-AT-A-2018 | Decision | 2018-09-11
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Qatar Airways and Air Canada concerning a flight delay, delayed baggage and lack of wheelchair assistance in respect of their January 31, 2017 return flight with Qatar Airways from Goa,...
55-AT-A-2018 | Decision | 2018-09-11
SUMMARY
[1] Angela Maria Rotilio filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding her trip departing from Toronto, Ontario, to Catania, Italy, via Munich, Germany, on May 16, 2017, and returning from Lugano, Switzerland, to Toronto, via Zurich,...
53-C-A-2018 | Decision | 2018-08-21
SUMMARY
[1] Tripat Kapur filed an application with the Canadian Transportation Agency (Agency) against Jet Airways regarding damage incurred to his baggage, and to certain items that it contained (items), when travelling from Delhi, India, to Calgary, via Toronto on January 24, 2017. In...
51-C-A-2018 | Decision | 2018-08-07
SUMMARY
[1] Khalilah Bruzual has fibromyalgia and bursitis. WestJet denied two requests for an attendant, two requests for wheelchair assistance, and one request for “medical seating” for a trip that Ms. Bruzual was planning to an unspecified destination. She submits that her treatment by WestJet...
52-AT-A-2018 | Decision | 2018-08-07
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Jet Airways concerning its refusal to transport Mr. Khan from Dhaka, Bangladesh to Toronto, Ontario.
[2] The applicants seek compensation in the amount of CAN$4,111, which they state is the...
43-C-A-2018 | Decision | 2018-07-31
SUMMARY
[1] On April 16, 2018, Mr. Uz Zaman filed an application on behalf of himself, his wife and their minor children (applicants) with the Canadian Transportation Agency (Agency), requesting that the Agency review Decision No. 23-C-A-2018 (Decision) issued on March 15, 2018.
[2] The applicants...
50-C-A-2018 | Decision | 2018-07-31
SUMMARY
[1] On April 12, 2018, Glen Bedjanian filed an application with the Canadian Transportation Agency (Agency), requesting that the Agency review and vary Decision No. 21-C-A-2018, issued on March 13, 2018 (Decision).
[2] Mr. Bedjanian submits that there has been a change in the information...
49-C-A-2018 | Decision | 2018-07-18
SUMMARY
[1] Peter Best filed an application with the Canadian Transportation Agency (Agency) alleging that he and others who are blind or partially sighted encounter an obstacle when using Transit Windsor’s bus service. Mr. Best requests several accommodations, including that Transit Windsor...
47-AT-MV-2018 | Decision | 2018-06-28
SUMMARY
[1] Élisabeth Tsoulou filed an application with the Canadian Transportation Agency (Agency) against Air Canada and Air France regarding a flight delay and the delayed delivery of her baggage on the return portion of her trip between Montréal, Quebec, and Pointe-Noire, Republic of Congo, via...
41-C-A-2018 | Decision | 2018-06-20