Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
Showing 81-90 of 96 decisions.
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against China Airlines concerning missing car keys from his checked baggage.
[2] The applicant is seeking to recover CAD 364 for the expenses that he incurred for the emergency replacement of his...
18-C-A-2020 | Decision | 2020-02-13
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding a schedule irregularity when their return flight from Sydney, Australia, to Vancouver, British Columbia, was delayed and they missed their connecting flight to Edmonton,...
17-C-A-2020 | Decision | 2020-02-11
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Flair concerning the carry-on baggage fees that the carrier charged at the gate.
[2] The applicants dispute the CAD 336 that they were charged for their four pieces of carry‑on baggage. The...
15-C-A-2020 | Decision | 2020-02-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada alleging that the carrier acted negligently and prevented them from recovering their stolen travel wallet.
[2] The applicants state that they suffered stress and losses as a result....
14-C-A-2020 | Decision | 2020-01-31
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding travel delays that they experienced as a result of flight cancellations. Although the applicants travelled together as a group of eight, they booked their travel in three...
12-C-A-2020 | Decision | 2020-01-28
SUMMARY
[1] On September 13, 2019, IATA filed, with the Canadian Transportation Agency (Agency), an appeal of NAV CANADA’s increased charges for air navigation services based on its use of Space-Based Automatic Dependent Surveillance-Broadcast technology (SB ADS‑B) in its air traffic...
10-A-2020 | Decision | 2020-01-23
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding the delayed delivery and damage to his checked piece of baggage while travelling from Jackson Hole, Wyoming, to Halifax, Nova Scotia, via Denver, Colorado, and Toronto,...
11-C-A-2020 | Decision | 2020-01-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Air Canada concerning its refusal to compensate them for expenses incurred as a result of the delayed delivery of their baggage.
[2] The applicants are seeking compensation in the amount of CAD...
8-C-A-2020 | Decision | 2020-01-20
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Fly Jamaica concerning the destruction of his baggage.
[2] On December 3, 2019, the Agency issued Letter-Decision No. LET-A-97-2019 (letter) pursuant to subsections 42(1), 5(2) and...
9-C-A-2020 | Decision | 2020-01-20
Evelyne Awaad Abdel Fattah against Société Air France and Delta Air Lines, Inc. - consumer complaint
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against Air France for its refusal to transport her aboard Flight No. DL5302 from Montréal, Quebec, to New York, United States of America, on April 23, 2018. The applicant was refused...
6-C-A-2020 | Decision | 2020-01-16