Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Showing 1-3 of 3 decisions.
[1] The applicants purchased two round-trip tickets with the respondent to travel from Kelowna, British Columbia, to Huatulco, Mexico, via Vancouver, British Columbia, departing on November 22, 2020. The respondent cancelled the applicants’ flights because of the COVID-19 pandemic. Initially, the...
143-C-A-2021 | Decision | 2021-12-22
[1] The applicants purchased round-trip tickets for travel with the respondent from Toronto, Ontario, to Kharkiv, Ukraine, via Kyiv, Ukraine. On November 16, 2019, upon arriving at the baggage drop-off counter for their outbound flight in Toronto, the applicants asked the check-in agent...
142-C-A-2021 | Decision | 2021-12-22
SUMMARY
[1] Ziad Sefi filed an application with the Canadian Transportation Agency (Agency) against KLM regarding the delayed delivery of two pieces of checked baggage. Mr. Sefi chose not to travel on his return flight so that he could wait for his baggage, and purchased new tickets. Mr. ...
141-C-A-2021 | Decision | 2021-12-22