Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
Ruling type
Date
- 2024 1 Apply 2024 filter
- 2023 141 Apply 2023 filter
- 2022 135 Apply 2022 filter
- 2021 120 Apply 2021 filter
- 2020 96 Apply 2020 filter
- 2019 77 Apply 2019 filter
- 2018 60 Apply 2018 filter
- 2017 104 Apply 2017 filter
- 2016 283 Apply 2016 filter
- 2015 309 Apply 2015 filter
- 2014 331 Apply 2014 filter
- 2013 339 Apply 2013 filter
- 2012 394 Apply 2012 filter
- 2011 339 Apply 2011 filter
- 2010 415 Apply 2010 filter
- 2009 411 Apply 2009 filter
- 2008 450 Apply 2008 filter
- 2007 472 Apply 2007 filter
- 2006 581 Apply 2006 filter
- 2005 560 Apply 2005 filter
- 2004 550 Apply 2004 filter
- 2003 561 Apply 2003 filter
- 2002 601 Apply 2002 filter
- 2001 525 Apply 2001 filter
- 2000 560 Apply 2000 filter
- 1999 518 Apply 1999 filter
- 1998 535 Apply 1998 filter
- 1997 575 Apply 1997 filter
- 1996 554 Apply 1996 filter
- 1995 841 Apply 1995 filter
- 1994 816 Apply 1994 filter
- 1993 840 Apply 1993 filter
- 1992 766 Apply 1992 filter
- 1991 602 Apply 1991 filter
- 1990 610 Apply 1990 filter
- 1989 616 Apply 1989 filter
- 1988 482 Apply 1988 filter
Showing 381-390 of 16170 decisions.
SUMMARY
[1] Lisa White filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding changes to a reservation, refunds and cancellation of a reservation.
[2] The Agency will address the following issue:
Did WestJet properly apply the terms and conditions set out...
20-C-A-2021 | Decision | 2021-03-23
SUMMARY
[1] Mohammad Yameen filed an application with the Canadian Transportation Agency (Agency) against PIA regarding the fees that he was charged in relation to changes made to his itinerary.
[2] Mr. Yameen seeks the following relief:
CAD 5,000 for five pre-paid tooth implants;...
19-C-A-2021 | Decision | 2021-03-23
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a flight that they were unable to take because they did not complete their check-in on time.
[2] The applicants seek compensation in the amount of CAD 1,420.78, broken...
17-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Harpreet Johal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding the alleged theft of his wedding ring and watch from his gate‑checked baggage after travelling with his family from Vancouver, British Columbia, to Toronto, Ontario, on August...
18-C-A-2021 | Decision | 2021-03-17
SUMMARY
[1] Tharajrani Nauth filed an application with the Canadian Transportation Agency (Agency) against Air Canada regarding its refusal to transport her on her flight from Montréal, Quebec, to Barcelona, Spain, on June 27, 2018. Ms. Nauth seeks “compensation to the fullest amount as...
15-C-A-2021 | Decision | 2021-03-01
SUMMARY
[1] Robert McBride filed an application with the Canadian Transportation Agency (Agency) against China Eastern regarding the cancellation of his flight from Shanghai, China, to Phnom Penh, Cambodia, departing on December 18, 2019.
[2] Mr. McBride seeks any compensation...
16-C-A-2021 | Decision | 2021-03-01
SUMMARY
[1] Deborah-Lyn Smith filed an application with the Canadian Transportation Agency (Agency) against Air Canada with respect to a flight delay.
[2] Ms. Smith seeks compensation in the amount of CAD 400 for hotel accommodation for two nights, plus meal and incidental expenses....
14-C-A-2021 | Decision | 2021-02-22
SUMMARY
[1] Mohammed Guennoun filed an application with the Canadian Transportation Agency (Agency) against Royal Air Maroc regarding the schedule change for Flight No. AT209 from Montréal, Quebec, to Casablanca, Morocco, on July 31, 2008.
[2] Mr. Guennoun requests compensation in...
13-C-A-2021 | Decision | 2021-02-18
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against Philippine Airlines and WestJet regarding a schedule irregularity with their connecting flight in Toronto, Ontario.
[2] The applicants each seek CAD 900 for their missed connection and for...
10-C-A-2021 | Decision | 2021-02-04
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding a schedule irregularity, refunds and baggage delay.
[2] The Agency will address the following issue:
Did the respondent properly apply the terms and conditions set out...
9-C-A-2021 | Decision | 2021-02-03