Browse decisions and determinations
This database contains all public Decisions, Determinations, Orders and certain interim Decisions made by the Canadian Transportation Agency since 1988. Some decisions are confidential and are not published.
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Showing 421-430 of 16170 decisions.
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against WestJet with respect to the cancellation of their reservations for a flight from Edmonton, Alberta, to Vancouver, British Columbia.
[2] The applicants purchased replacement tickets with Air...
83-C-A-2020 | Decision | 2020-08-20
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport them on Flight No. WS1220 from Toronto, Ontario, to Fort Lauderdale, USA, on April 21, 2019.
[2] The applicants seek...
82-C-A-2020 | Decision | 2020-08-19
SUMMARY
[1] The applicant filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning its refusal to transport the applicant on Flight No. AC006 from Narita International Airport, in Tokyo, Japan, to Montréal, Quebec, on August 10, 2018,...
81-C-A-2020 | Decision | 2020-08-18
SUMMARY
[1] Yun Ni filed an application with the Canadian Transportation Agency (Agency) against WestJet and Delta alleging having been denied boarding on Flight No. WS6355 from Minneapolis, Minnesota, USA, to Calgary, Alberta.
[2] The applicant is seeking compensation for denied boarding...
80-C-A-2020 | Decision | 2020-08-14
SUMMARY
[1] Ms. Reelie filed an application with the Canadian Transportation Agency (Agency) against Swoop regarding the cancellation of her ticket from Edmonton, Alberta, to Abbotsford, British Columbia, on January 12, 2019. Ms. Reelie subsequently purchased a ticket for a replacement flight with...
78-C-A-2020 | Decision | 2020-08-07
SUMMARY
[1] Ms. Medicoff filed an application with the Canadian Transportation Agency (Agency) against Porter pursuant to subsection 172(1) of the CTA concerning the carrier’s alleged refusal to accommodate her request for an alternative seating arrangement, and pursuant to subsection...
77-AT-A-2020 | Decision | 2020-08-06
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent concerning damage to a wedding dress which the applicants claim occurred on Flight No. WG421 from Punta Cana, Dominican Republic, to Sudbury, Ontario, via Kitchener, Ontario...
76-C-A-2020 | Decision | 2020-08-04
SUMMARY
[1] Jaspreet Bal filed an application with the Canadian Transportation Agency (Agency) against WestJet regarding its requirement that she pay for her checked baggage, which although carry-on size, had to be checked as it contained a kirpan. Ms. Bal checked in and paid her baggage fee...
75-C-A-2020 | Decision | 2020-08-03
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) against the respondent regarding passenger services issues and a warning card issued to Briane Doherty while on board Flight No. AC541 from Toronto, Ontario, to Seattle, Washington, USA on April...
74-C-A-2020 | Decision | 2020-07-30
SUMMARY
[1] The applicants filed an application with the Canadian Transportation Agency (Agency) alleging that the respondent did not properly compensate them for the nine-hour delay of their outbound flight and did not allow them to change their return tickets.
[2] The applicants seek a full...
73-C-A-2020 | Decision | 2020-07-27